Rizuto's Ice Cream Inc. South location is a highly-rated ice cream shop in Colorado Springs, known for its wide variety of homemade and hard-packed ice cream, gelato, and unique creations like "Razzles" and sundaes, with options including dairy-free soft serve. This is our second location. It has won awards, including being named the #1 ice cream shop in Colorado by Yelp, and offers party services with an ice cream truck.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.