McDonald's

Reviews

• IS

  Ingrid Smith

  May 5, 2026
  3.0
  It's fast food always long lines even in drive thru
• AM

  Archer Mcdonald

  May 4, 2026
  2.0
  Been there several times now. This is the first time they’ve ever read back to make sure they got my order right. And they have yet to once get my order right
• EH

  Erik Hansen

  Apr 29, 2026
  1.0
  This location is not open 24 hours. I understand 3:00 in the morning. You may see five customers the whole hour But if the app lets you order dinner and you go there and are told they're no longer serving dinner. Why does the app let me order it? So I asked if I can order breakfast instead but no I couldn't do that either. Then when I ask for a refund I was told I have to come back when the lobby is open. Shouldn't be that difficult to make it so the app won't let you place an order for food if you are not making it
• HA

  Heather Ayres

  Apr 27, 2026
  5.0
  Just grabbed a late lunch that we ordered online for curbside pickup. Everything was hot and fresh and the order was ready quickly.
• JB

  Just because

  Apr 11, 2026
  1.0
  4/10/26 - 10:37am - ordered a fish sandwich combo. At the window I was told, “MOVE TO SPACE #1” by your staff member. I said, “last week I was told to “Move to a parking space and I didn’t get half my order. I’m not moving, I will stay here until I get my order. When we order multiple meals, we want to eat as a family, not get home and discover that half my order is missing.” Then your manager with green streaks in her hair came to the window and I explained what happened last week and I didn’t get a refund or the food. Your Manager was nasty and slammed the drive up window in front of me!” When I got home, my FISH SANDWICH WAS OLD AND FULL OF GREASE!!! It was not fresh as I requested. I called the store and no one answered the phone. Your problem with your restaurants is that you want every customer to PARK TO THE SIDE, while the order is being made and they still get it wrong!!!! No customer should have to come all the way back to the store to pick up food that should have been in the bag to begin with!!! All your MANAGERS CARE ABOUT IS THAT DAMN CLOCK ON THE WALL THAT CLOCKS EACH CUSTOMER AT THE DRIVE UP WINDOW!!! WHO’s fault is this? It’s Napier Enterprises fault!!! It’s obvious that your company doesn’t give a DAMN about CUSTOMER SERVICE AND IT SHOWS!!! I asked your manager about the clock above the window, “it messes up your time for me being at the window and she said, “Yes and there’s other customers who ordered drinks and food behind you and your holding up the line.” What about this customer (ME) in front of you???? What am I, am I not a customer waiting for my food too? It’s called people behind me has to wait there turn, something that was taught in Kindergarten!!! There was another car in front of me who pulled up waiting for their order and the driver exited his car and went inside to get their order!!! McDonald’s is the ONLY FAST FOOD RESTAURANT THAT TELLS THEIR CUSTOMERS TO “MOVE OVER!!!”” WTH is going on that customers have to MOVE OVER OR ASIDE????? I requested a fresh fish sandwich because in the past I’ve received a NASTY GREASY ONE BEFORE!!! Napier Enterprises you need to train your staff and especially the MANAGER, that all customers matter!!! As for the OLD GREASY FISH SANDWICH, your manager should eat it!!!! Such a DISGUSTING OLD SANDWICH WAS SERVED TO ME!!! What are you going to do about this? Pueblo County Health Department needs to pay McDonald’s a visit and I don’t have a problem filing a complaint with them!!!

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