Arby's

Reviews

• MF

  MICHELLE FLORITA

  Sep 5, 2026
  1.0
  I would like to report a serious concern regarding an employee named Kevin and the way he interacts with customers. Kevin is frequently rude and disrespectful toward customers. He talks down to them, raises his voice at them, and gets unnecessarily close to them during confrontations. There have also been instances where he has followed customers out of the building closely behind them, which appears to be an attempt to intimidate or scare them. His behavior is unprofessional and creates an uncomfortable and potentially threatening environment for customers. Customers should not feel intimidated, afraid, or disrespected when interacting with an employee. I believe this behavior should be addressed promptly and taken seriously, as it could negatively affect customer safety, the company’s reputation, and the overall environment for both customers and employees.
• MG

  michele goss

  Aug 31, 2026
  2.0
  Stood there, waiting for 10 minutes for someone to come out of the back and help me.The ketchup was expired, and runny fries were fresh and the meat on my French dip was dry.\nAnd hardened
• DW

  Daniel Woodruff

  Jul 21, 2026
  1.0
  Item was missing from the order. Not a big deal (unfortunately happens all the time). Take everything back after making it home. Instead of remaking the order they make the one item that was missing. Pathetic attempt to resolve the issue. Now 30minutes have gone by with the food that was made prior to the mistake getting cold and hardly edible. This location was a let down.
• RR

  Rachael Rodriguez

  Jul 5, 2026
  5.0
  Customer service was great!! The GM was very friendly.
• MS

  Mark Stahl

  Jun 30, 2026
  3.0
  I went through the drive through, got my food. Asked for some salt and barbecue. No salt and wrong sauce. Found it funny because she specifically asked me to give a review of the service...if they are going to ask, shouldn't they make sure you get what you asked for? Mistakes happen. Otherwise the sandwich was good and the potato cakes were crisp but bland without salt.