The Donut House Firestone. Colorado’s favorite donut shop has finally made it all the way up north to Firestone Colorado. We are extremely excited to be a part of this community. The Donut House has been making fresh donuts every single day since 2009. The Donut House opened it first location in Aurora, Colorado. We specialize in donuts, gelato, espresso, savory gluten-free. We have a huge selection.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.