Sonic Drive-In

Reviews

• EN

  Eric Nelson

  3 days ago
  1.0
  I’ve ordered from this place 4 times before over the last couple of months, and I genuinely haven’t gotten a single order that was correct. I know it isn’t the delivery person’s fault because the receipt on the bag IS correct, but inside is a completely different meal, for a completely different person, and ANOTHER receipt that has a completely different order on it.
• SW

  Steve Wright

  Jul 16, 2026
  1.0
  6 times my order has been shorted Items. Clearly they are using this as an excuse to steal from people.
• TN

  Thu Nguyen

  Jul 15, 2026
  1.0
  Absolutely appalled by the complete lack of basic human decency at this Sonic. On a scorching 95° day, someone stopped by simply looking for a cup of water, and instead of showing even the smallest amount of compassion, the staff chose to be dismissive and unhelpful. There is a difference between following policy and exercising basic kindness. A business that can't spare a cup of water to someone trying to cool down on an extremely hot day has lost sight of what customer service is supposed to be. It wasn't about the water—it was about the attitude. I understand businesses have rules, but empathy costs nothing. This interaction left a terrible impression, and it's disappointing to see such a lack of humanity over something so simple. I certainly won't be returning, and I hope management takes a hard look at how customers are being treated.
• UE

  Ursula Erickson

  Jul 10, 2026
  1.0
  I have been coming to the sonic for a while. I always get the pretzel twist along with other things it's a hit-or-miss on it. Sometimes it's really burnt and really hard to eat other times it's really nice. Well, today was the second day that I have gotten the pretzel twist. Yesterday and today and both days, these twists have been very over cooked and hard to eat. So this time I asked the guy, this is really hard, he looked at me like I was the worst person in the world, grabbed it, went and took it back, and came back with making it look like it was a different one it was not, if it was then they all were over cooked and they're burnt, i'm not happy about it.I even complimented him on how he made the iced tea, and he just had a crappy look on his face like I took food from him.This is ridiculous. If you don't like your job or you don't wanna do it, Because you are in a customer service position where people do complain not that we like to do it. I don't like to complain about my food, However, if i'm gonna pay for it, just please do it right and do it with a smile. NEVERMIND HE DIDN'T DO GOOD ON THEY ICE TEA. IT WAS SUPPOSE TO BE HALF SWEET AND HALF REGULAR ON BOTH. NOPE ALL REGULAR. UGGG
• JW

  Jake White

  Jul 9, 2026
  1.0
  Service is non existent. Went there mid day and just got completely ignored by the staff. Saw people working inside but no one responded. There weren't even hardly any other customers there. Even then, I didn't see anyone getting helped