Jimmy John's

Reviews

• AT

  All Brothers Flooring and Tile

  Apr 29, 2026
  5.0
  These amazing people just made my day! Was having issues with my tap to pay, they were helpful and patient. Unfortunately my phone payment didn't work and I was ready to walk out...hungry. To my astonishment, the staff handed me a sandwich and told me to have a great day. Such kindness! The world could use more of this! Might have been just a sandwich and a smile, but it made my day! Thank you 😊
• JA

  john Archuleta

  Mar 11, 2026
  5.0
  Thank you guys for your hard work!
• KA

  Keith Atkinson

  Feb 15, 2026
  5.0
  Fast and great quality.
• DW

  Don Walker

  Jan 4, 2026
  2.0
  I was not impressed with the quantity of the turkey and bacon in my sandwich. In fact it was pathetic. I paid over $23 with tax for their giant size club sandwich. Club Lu Lu #16. They gave me the sandwich cut in half. I will not be back.
• KD

  Kristine Dewitt

  Dec 13, 2025
  1.0
  On December 13, 2025, at approximately 8:45 PM, my family and I walked into the Jimmy John’s by the mall intending to purchase four sandwiches for dinner. We were turned away and refused service, despite the store still being open for another 15 minutes. The staff told us they had not seen a customer in the last 30 minutes and did not feel like making sandwiches. As a result, our family was sent away with no food. I understand closing procedures, but refusing service while still open — especially over a standard order — is unacceptable. If the posted hours say you’re open, customers should be served until closing time. I’m not sure if these reviews are monitored, but I will be calling the manager on Monday, as this experience does not reflect appropriate customer service or company standards.