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Dairy Queen Grill & Chill

3.4
(565 reviews)

Business Details

598 Kokopelli Blvd, Fruita, CO
81521-6300, United States
(970) 639-8610
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
598 Kokopelli Blvd, Fruita, CO
81521-6300, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

2 menus · 168 items

Explore offerings from Dairy Queen Grill & Chill on 598 Kokopelli Blvd in Fruita, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

117 items

Reviews

3.4
565 reviews
5 stars
208
4 stars
122
3 stars
69
2 stars
30
1 star
136
  • KR
    Kairo -Ro
    Aug 22, 2026
    1.0
    Horrible customer service. stood at the counter for 5 minutes with mutiple employees looking at me and ignoring me. The only employee that seemed to be trying was an older lady and she pointed out i was waiting, just for her to be told "they've been helped". I noticed one of the boys who was on the back line grab buns with his bare hands to toast. I sure hope you guys dont use bare hands to handle food. I work in fast food as a manager and this is ridiculous.
  • GN
    Geoffrey Nelson
    Aug 2, 2026
    1.0
    Ordered the flame burger and a fish sandwich. We were told they were out of the fish sandwich and then they said they did not have the flame sauce for the burger. This was after we placed the order and paid for it. So we were told we could have anything on the menu and we ordered a couple triple burgers. We had ordered combo meals and they brought out 2 burgers and no fries. said we did not order the combo meals. We were the only ones in the place and it took forever to get our meals. Needless to say it was poor service and the one burger tasted like jalapeño. It was definitely a place I will never come back to and encourage others not to frequent as well. from reading the other reviews Sounds like this is a pretty poor place to stop at.
  • CV
    Callie Vires
    Jul 15, 2026
    1.0
    Sat in drive through for almost half an hour waiting for one burger and some chicken strips.The guy at the window with a beard and a nose ring didnt even look at us when he shoved the bag out the window finally. Actually had gravy this time though. Last few times they have not, and the very last time the lady on the drive thru mike got very defensive and yelled she could make it if we wanted it but it would take 20 minutes. Why do we keep going back you might ask. Well, there aren't that many options in Fruita and we keep hoping it will get better. Edit to add that an automated response from a bot about how they are sorry and hope i will visit again shows me the company doesnt care at all. I would rather have no response than an automated fake response, and have decided not to go back to this place because this makes it obvious they are not even trying to make the business better.
  • AS
    Abby Squirrelyou
    Jul 13, 2026
    1.0
    This lady had like no energy did not sound professional whatsoever and also got our order wrong
  • CT
    C THOM0724
    Jun 29, 2026
    1.0
    Yesterday around 3:00 p.m., there were three cars in front of us in the drive-thru, and we ended up waiting about 15 minutes. The first vehicle was ordering food, which is why everything was backed up. While we were waiting, three more vehicles pulled in behind us, and one eventually left because the line wasn't moving. We almost left too, but decided to wait. When we got to the window, I told the employee that I knew the wait wasn't his fault. I simply asked if he could pass along a suggestion to the manager that when someone places a food order, they could be asked to pull forward so customers who are just getting ice cream don't have to wait so long. Instead of just listening, Tyler Morris became rude and sarcastic. He told me, "The manager doesn't care and won't do anything about it," "We know how to do our jobs," and "You'll just have to wait for your ice cream." He was smirking through the entire conversation and made it clear he didn't care about my concern. I paid for our shake and Sparkler, but after the way he treated me, I became uncomfortable when I saw him go back to where our drinks were being prepared. I honestly didn't feel comfortable drinking them because I was worried he might have done something to them. When he came back with the order, I refused the drinks and asked for a refund. I've been to this Dairy Queen many times and have never had an experience like this. Waiting a little longer wasn't really the issue, except that this has happened to us before and we were given melted cones and sundaes. What bothered me was how I was spoken to and the complete lack of professionalism. After reading other recent reviews, it seems I'm not the only customer who has had a negative experience there. I hope this is taken seriously because no customer should leave feeling the way we did.

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