McDonald's

Reviews

• CM

  Chaunas moore

  5 days ago
  1.0
  Very rude customer service. The employees were dismissive and unprofessional, and communication was difficult. The lady who took our order kept saying “anything else?” in a rude tone instead of showing basic courtesy. Customer service and respect seem to be lacking here. If you work with the public, professionalism and manners matter. I wanted to order more food, but I felt rushed and unwelcome by the lady taking my order, even while going through the drive-thru. A little patience and kindness in customer service goes a long way.
• LL

  Laura LaBella

  May 13, 2026
  2.0
  Drive through. Had to repeat order. When we got to our destination and sat down to eat, they left out 2 items. I called, and they did allow me to go back to pick them up, but still.
• RA

  Rachel Ann

  May 12, 2026
  5.0
  Love my local McDonald's and it's employees! I come through and get sweet tea almost daily and I am always greeted with a smile.
• MD

  Matt Dotson

  May 7, 2026
  4.0
  The food was fast and tasty
• JK

  Jason Keller

  Apr 12, 2026
  4.0
  3/18/2026: In Estes Park, there is much a prevalence of local, family-owned restaurants in this small mountain town that acts as a prominent gateway to Rocky Mountain National Park, among the few chain restaurants, McDonald's happens to be one of the more successful options in the town. Ordering on a Wednesday, I went through the drive thru after a day walking through the town in the early afternoon. The drive thru, was unfortunately very similar to other shoebox-style McDonald's locations, with two lanes and a speaker near the digital menu. When ordering, I noticed that the speaker quality was also subpar, and, because of such, it was hard to properly order my $6 Meal Deal due to the quality. On the bright side, my McDouble Meal Deal came out quick, the food was hot and good, and I did get myself some extra fries in the bag, similar to Five Guys, however, my overall encounter at this McDonald's felt a bit rocky, I do plan on coming back in the future, in the hope that my service experience will improve.