Sonic Drive-In

Reviews

• DD

  D

  Aug 12, 2026
  5.0
  Received all orders, correct have a picky family so it worked out great. Ordered on the app and order was to received correctly.
• JC

  Jc Carter

  Aug 11, 2026
  1.0
  Idk what was going on yesterday but I been going to this sonic for yrs and never had a issue. So yesterday I go i order a 7 dollar big deal meal , with a dirty dr pepper ,I get my food, you get fries and nuggets with the burger I looked in my bag no sauce no ketchup no mint. I said can I please have a sauce the girl say with a attitude you have to pay for that I said I always got 1 sauce with my meal to eat my nuggets she tried to charge me for a sauce that should have came with my meal then I said can I please get some ketchup she said I had to pay to get ketchup. I asked for a manager she yelled I am the manager AND Threatened to call the police on me..... I was very unhappy and disrespected and it's not right to treat your customers like that .. she was a younger white woman very unprofessional.
• JM

  jessica mckenzie

  Aug 7, 2026
  1.0
  I placed a mobile order and checked in. I sat in the mobile order spot for 45 minutes and watched 3 employees leave with no word. When we finally got to the drive through window it had a sign that said system down can't take orders. Yet my food was ready and sitting there. 45 minutes and not one person came out to let us know.
• EP

  Evelynne Price

  Aug 2, 2026
  1.0
  The Hispanic girl at the drive-through window and the doctor Pepper shirt was extremely rude. She never gave me my receipt. My food was cold and mushy. I was highly dissatisfied with the customer service and the food. I don’t think I’ll ever be back.
• BD

  Brandee D.

  Aug 2, 2026
  1.0
  The Hispanic girl that worked the window and claimed to be the manager when I asked for one refused to give me even one sauce to go with my multiple orders of chicken and fries. She said they were $.25 apiece. Also didn’t offer ketchup for my fries, which is usually free. When I place an order online; The sauce is free with the chicken at least the first sauce, but I was denied even one sauce packet to go with my two orders of chicken and two orders of fries when I asked for the manager to confirm that that was their policy she was extremely rude to me and her little friend in the window piped in and started being even more rude they refused to give me the manager‘s number and shut the window in my face. Worst customer service I’ve ever had and I will be going through every channel I can to form a complaint against this place. I’ll probably also send in the food safety team.