Dave & Buster's Denver

Reviews

• NC

  N C

  1 day ago
  5.0
  Hands down the most fun I’ve had in an arcade in YEARS. The manager, Isaac and the bartender, Noe, made the experience extremely special for me and my friends. I will definitely be coming back- hopefully soon! Thank you for your remarkable hospitality Isaac!!
• ZD

  Zarriene Dickson

  3 days ago
  1.0
  They were incredibly racist to our friend. He said he didn’t like a drink and they called security. When we went to pay the bill, it was incorrect and when our friend spoke up that we were charged wrong, they called security again to kick us out. He’s a black man and we’re all people of color. We’ll never come back again and we advise POCs to not come here. Racist bar tenders. Also, table service was not great either. We went without waters for a while and only got them by flagging our server down. Ordering food took like 20 minutes in between orders because the server didn’t come back to our table. She was nice, the service just wasn’t great.
• GG

  G

  May 10, 2026
  2.0
  Three people, play and pay meals, over $300 spent. The service was atrocious. Mains came out before appetizer. Drinks took an eternity. No water refill. No offers to make things right after the appetizer was forgotten about and delayed. The place was dead and the server was unreasonably slow. What a joke. Happy Mother's Day to the ladies I brought, I guess.
• PC

  Polo Carnieletto

  Apr 27, 2026
  1.0
  I recently had a very disappointing experience that I feel needs to be addressed. I ordered a burger that was served significantly undercooked to the POINT where the meat was still very raw in the center. While I understand that some people prefer their burgers cooked to varying temperatures, this was well below any reasonable or safe standard and was not what I requested. I politely brought the issue to the staff’s attention and asked if the burger could be cooked further or replaced. Unfortunately, the response I received was dismissive and unhelpful. Instead of resolving the issue, the situation escalated unnecessarily. When I requested either a properly cooked replacement or a refund, I was met with resistance rather than basic customer service. What made the experience even worse was that security became involved, and I was ultimately asked to leave the premises simply for raising a legitimate concern about food quality and safety. Being removed for advocating for a properly prepared meal is completely unacceptable and left me feeling disrespected as a customer. Overall, this experience reflects poorly on both the kitchen standards and customer service. Serving undercooked food is one issue. But failing to handle the situation professionally and resorting to removing a paying customer is far more concerning. I would strongly urge management to reevaluate both food preparation practices and how customer complaints are handled moving forward.
• MG

  Marissa Greer

  Apr 19, 2026
  1.0
  We were really excited to go to Dave and busters as a fun date night out. Unfortunately, we were throughly disappointed in the experience. I have gone to this location for 6 years and have brought many friends along but will not be eager to return due to our throughly disappointing experience at the restaurant and extremely poor service. My wife and I (a lesbian couple) were ignored for literally an hour before getting service; we first sat at a booth where a server cleaned the already clean table we were at and didn’t say a word to us, we patiently waited 20 minutes at that booth before deciding that maybe we would get service at the bar. We then sat at a table where we were ignored, even after my wife made eye contact with a sever who just walked past, while other couples who came after us were served and staff walked right past us. We waited at that table another half hour, watching serval straight couples get at least drinks while we felt invisible, before moving to the bar counter directly in front of 3 bartenders/servers. They looked right through us for another long while before the server finally got us our drinks then proceeded to ignore us for several more minutes before taking our order. I ordered a burger on a gluten free bun because I have celiac disease. Gluten free buns are on the menu, it shouldn’t be a big deal to order something off the menu. However, it was apparently a major inconvenience escude we waited a very long tone for our food to come out and staff seemed annoyed at the extra steps. The couple next to us complained to management about waiting for their food, despite being there at least an hour less than us, and were comped their entire meal and apologized to profusely. The woman in the couple even acknowledged to the manager that we were there so much longer and got even worse service than she got. The manager did nothing for us despite having this info until we found him after our meal ($95 plus tip) and told him the situation. His solution? A dessert which obviously I can’t have with celiac disease or ticket to go play games. We accepted the tickets assuming they’d be a fair comp worth our hours wasted, poor food, and terrible service but instead he gave us only enough tickets to play a handful of games and not until after he made us wait even longer to get us our como. It felt extremely unfair that the couple who was there less time got a free meal and we got less than $25 worth of tickets for a longer wait. I don’t understand why so many straight couples got so much better service than we did. I will be telling my LGBTQ friends not to come to this location because it is obviously unwelcoming to queer couples and will not treat us fairly compared to straight couples. I feel that we wasted nearly $200 between food, tip, and ganes (because the comped tickets were barely anything and we had to purchase more) tonight just to come home feeling upset and sad that we were basically invisible.

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