When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Commerce City E. 62nd Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
I accidentally placed a mobile order at your Denver, Colorado location because I previously lived there and the app still had that location selected. As soon as I realized my mistake, I immediately called the store to cancel the order so I could place a new order at the correct location.
Unfortunately, when I spoke with the manager, Alexa, I was met with an unprofessional and dismissive attitude. She told me that I would not receive a full refund because it was “not her fault” that I placed the order at the wrong location. She also stated that I would only receive a partial refund and that it would not be processed until later in the week because they were busy and she was “not dropping everything” to handle my request.
While I understand that the initial mistake was mine, I called immediately to cancel the order before I received it. I expected to be treated with courtesy and respect. Instead, I was made to feel like I was inconveniencing the staff, and the way I was spoken to was disappointing and unacceptable.
I would appreciate it if you could review this situation, explain your policy regarding refunds for promptly canceled mobile orders, and determine whether a full refund is appropriate. I also hope this feedback is shared with the store so future customers are treated with professionalism and respect.
DP
Davoney Patterson
Jul 14, 2026
5.0
Fried were freshhhhh, staff was so nice and it was clean 🙌🏽
BB
Bmiller
Jul 12, 2026
2.0
I had the boneless wings in mild and original hot the hot ones were good but the mild ones were very dry and extremely salty to the point where I couldn't eat them the fries were cold and didn't taste very good either the quality of the wings is hot and miss there is no consistency in the food from day to day
IR
Ivanna Ruiz
Jun 10, 2026
5.0
very good service
JF
Jose Flores
Jun 5, 2026
1.0
Was about to order food and the white lady decided to make a face and say well i guess I’m open with a ugly attitude
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Commerce City E. 62nd Ave?
Wingstop Commerce City E. 62nd Ave is open daily from 10:00 AM until midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Wingstop Commerce City E. 62nd Ave offer delivery services?
Yes, Wingstop offers delivery services including same-day and no-contact delivery, available during their regular hours starting at 10:00 AM.
Can I pick up my order in-store at Wingstop Commerce City?
Yes, in-store pickup is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Is there a drive-through option at Wingstop Commerce City E. 62nd Ave?
No, Wingstop Commerce City E. 62nd Ave does not have a drive-through service.
What types of wings and flavors does Wingstop Commerce City offer?
Wingstop offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot to satisfy various cravings.
Which payment methods are accepted at Wingstop Commerce City E. 62nd Ave?
Wingstop accepts major credit cards including American Express, Discover, Mastercard, and Visa.
Where is Wingstop Commerce City located?
Wingstop Commerce City is located at 4952 E. 62nd Ave, Ste A2, Commerce City, CO 80022, United States.
Are there nearby banks where I can withdraw cash before visiting Wingstop?
Yes, nearby you can find Chase Bank, U.S. Bank branches, and ATMs including Chase ATM and Bank of America ATM for convenient cash withdrawal.
What other dining options are close to Wingstop Commerce City E. 62nd Ave?
Nearby dining options include Chopstix for Asian cuisine, Los Tamales for Mexican food, and Pizza Hut for pizza lovers, offering variety before or after your Wingstop visit.
Are there any nearby services where I can get printing or shipping done near Wingstop?
Yes, The UPS Store 7649 is nearby offering printing, packing supplies, and shipping services conveniently close to Wingstop.
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