Chipotle Mexican Grill

Reviews

• NN

  nichelle

  2 days ago
  1.0
  This is definitely the worst Chipotle I’ve ever been to. The staff is consistently rude, and they never seem to roll burritos properly—they always end up looking like a ball instead of a burrito. Tonight’s visit was especially disappointing. The employee preparing my order kept touching and pressing down on all of the ingredients, smashing everything into the tortilla for no apparent reason. The overall experience was frustrating, and the quality of the food reflected that. Unfortunately, I won’t be returning to this location.
• CR

  Colorado Rockies

  Jul 2, 2026
  2.0
  I love me some chipotle but I’m seriously getting sick of all the portions sizes here. There’s one worker who always be hooking me up. I order online or get some new person working and the portion sizes are not even nearly as big as what I get from that one worker. Never ordering online again. This was the 4th time it happened now.
• JA

  J A

  Jun 28, 2026
  1.0
  This was by far the worst Chipotle experience I’ve ever had. The food was served cold, and within minutes of leaving, my wife became sick and threw up in the parking lot. The restaurant was a mess, and it appeared the staff had already started cleaning everything over an hour before closing. We stood at the counter for at least 10 minutes before anyone even acknowledged us or took our order. I’ve eaten at many Chipotle locations and have never experienced anything like this. Between the poor service, the dirty and disorganized environment, the cold food, and the fact that it made us sick, this was completely unacceptable. This was easily the worst experience I’ve ever had at any Chipotle, and I sincerely hope management addresses these serious issues.
• VI

  Vah Id

  Jun 24, 2026
  1.0
  This place was filthy. We went there around 9:30 PM, and there were only two other customers in the restaurant. The counter where they prepare the burritos in front of you was extremely dirty and disgusting. There were leftover food particles, bean juice, cheese, sauces, and sour cream all over the counter. The employees made no effort to clean the area or make the restaurant look presentable. We ordered a burrito and a bowl. While preparing the burrito, the employee placed the aluminum foil directly on the dirty counter and repeatedly dragged the burrito across the mess while adding toppings. After wrapping it, she pushed the burrito across the counter through the food debris that was already there. The foil was visibly dirty, and no one took the time to clean the area or prepare the food in a sanitary manner. After my girlfriend paid for the food, I commented on how dirty the restaurant and food preparation area were. The cashier clearly heard my concern but chose not to respond. We left the restaurant, but because everything was so unsanitary, we decided to return the food and request a refund. The manager refunded our money, but he made no comments about the condition of the restaurant, did not acknowledge the cleanliness issues, and did not apologize for the poor experience his team had created for customers. This was one of the worst experiences I have had at a restaurant. We will not be returning, and I intend to file a complaint with corporate regarding the cleanliness and food handling practices at this location.
• KP

  Kaden P

  Jun 20, 2026
  1.0
  Today my wife and I, visited this Chipotle location while I waited outside with our dog. We come to this location regularly—typically at least once a week—because it’s right next to our apartment, and we’ve generally had positive experiences. Unfortunately, today’s visit was disappointing. The restaurant was out of multiple ingredients, which we understand can happen and is not necessarily the fault of the employees. However, the employee assisting my wife appeared visibly frustrated and directed that frustration toward her. She was made to feel as though she was inconveniencing the staff simply by placing an order and asking about available ingredients. Customers should not be made to feel responsible for operational issues or inventory shortages. A little patience and professionalism go a long way, especially when customers are being understanding about circumstances outside of anyone’s control. We will continue to hope for a better experience in the future, but I wanted to provide this feedback because the interaction left my wife feeling upset and unwelcome, which is not what we’ve come to expect from this location.

Frequently Asked Questions About Chipotle Mexican Grill