Dairy Queen Grill & Chill

Reviews

• ST

  Stephen Taylor

  5 days ago
  4.0
  All I got was a blizzard. I was with a large group and we each got a blizzard or ice cream. It was so good. They had great customer service. Our orders came out fast and my reeses blizzard was so good. I love DQ for the vibes as they where playing some really good songs. I will surely be back!
• SM

  Se Mo

  May 9, 2026
  5.0
  While this DQ’s food isn’t bad, service is where it gg shines best. The staff are friendly, helpful, and responsive. Given the choice of any fast food options in Brighton, we prefer here because the staff are so great.
• DB

  David Brunelli

  Apr 21, 2026
  5.0
  Zoey was amazing!! Will come back
• EJ

  elijah jones

  Apr 16, 2026
  2.0
  Their chicken fingers are tiny, their forgot our sauce, and spilled my drink on me as they handed it through the window. Would not recommend.
• PC

  Princess C

  Apr 3, 2026
  4.0
  I went through drive thru. As soon as I pulled into the parking lot, I clicked to open the app. Unfortunately it did not open in 1 sec. The guy on the speaker asked for the order. He was told, one moment, trying to decide. Now the app is open and I'm glancing through the rewards to decide which I qualify for. I only have two options, a bogo or a cone. So I decided to buy something and gain more points instead of using the reward, but just as I was about to place the order, he says do you need help deciding, ignoring the NO, yet he started to ramble off a list of what he thought were good choices. Because I found his rush approach to be so annoying, I quickly changed my mind and requested a cone with the intentions of using the points and not returning. So I pull up to the window I hand him the app to scan. His co- worker hands him the cone. He tries to grab the receipt while holding the cone. I am watching the cone and how his dirty, money handling finger is on my cone. He hands me the receipt and the cone. I tell him, he needs to be careful not to touch the cone or no one will be able to eat the cone. He just stares at me. I went on to explain, you must keep your fingers on the paper. He responds, "yes", as he nods his head; "I do". No, your finger was on the cone. With a sigh, he asked do you want me to make another one? Knowing he has been in a supper rush mode, (with one person eventually coming behind me), through all of this, I said no and decided to eat the ice cream and not the cone. When I said no, he gave me this annoyed look and grumbled. His attitude was; why you bothering me if you don't want me to make you another. Could it be possible I don't want anyone else to get a dirty ice cream either? It was that attitude that made it clear to me that he had not learned the lesson. He missed the entire reason for me saying something. He needs to be careful how he grabs it from his co-worker. He should be glad I am not his boss. I would have him stand there and do nothing but receive cones from co-workers and hand them off to another co-worker. If he has a problem with that; (more than likely he would), he can go home and not come back. Came pass again and decided to stop to see if anything had changed. There was a new girl at the window. She did a great job so I'm changing my rating.

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