Einstein Bros. Bagels

Reviews

• LS

  Lulu Sill

  May 13, 2026
  2.0
  I used to like this location, but it has gone downhill significantly. Under the previous manager, the store was efficient, neat, and clean. I’m not sure when the change happened, but the energy now is incredibly low. Despite ordering online in advance, my food is never ready when I arrive. waited 15-20 minutes for a simple Nova Lox bagel even though the shop wasn't busy seems normal here. The staff seems indifferent to customers and the store itself is consistently dirty. It's sad to see a great shop lose its pace.
• MR

  Maggie Roesink

  May 7, 2026
  3.0
  Every single time I come in here there’s one woman who I assume is the manager working so hard and all of her coworkers are just useless. Give her a raise seriously she is running that location and absolutely nothing would get done without her.
• AH

  Alice Henggeler

  May 3, 2026
  1.0
  If I could give a 0 I would. Terrible location. Don’t come here. Waited 47 minutes for a bagel, bagel sandwich, and 2 coffees. Oh and someone’s bagel caught on fire. Get some better management
• JS

  James St.Clair

  May 2, 2026
  1.0
  Waited 35 minutes for 4 bagels during non breakfast rush hours. Barely any cream cheese on the bagel. When I called out the staff on the wait time the only response I got was “ yea I understand”. Then upon checking our bag we were missing a bagel which extended our wait to 45 minutes. 45 minutes for 4 bagels. Terrible!
• PG

  Paola Juarez Gonzalez

  Apr 17, 2026
  2.0
  Every worker here seemed to not be working or not know how to make a bagel. First thing after we ordered, we asked if we could get our points through the app, the worker said it was too late because it had to be before we payed, so that sucked. We wish they couldve asked before. Then it took like 20 minutes to get two bagels, even though we were the only ones in the establishment. We got close to the register to see if they had forgotten our order or something but no, they were making them just very very slow, even though 3 people were making two bagels, a man and two girls. It almost seemed like they were taking turns doing every step. But anyways, we waited a little more and at the end, the male employee (or manager maybe) put our bagels in the counter without telling us it was there, and this wouldn’t have been a problem if it wasn’t that we had turned our backs away from them now. So it took us another minute to realize they were ready. At this point there was another person here as well so wanted to make sure it was our bagels, we asked a person there if it was the chorizo sunrise bagels and he kind of ignored us and answered very quietly so we just opened the bag to double check it was ours. Overall, just really bad service, staff seems unhelpful and just dreading to work. We will probably avoid this specific store from now on.