Black Hawk's premier buffet is open daily and features a whole new lineup of live-action food stations from around the globe, with an expansive fresh garden salad bar including homemade soups. Dinner highlights include a variety of seafood, including lobster tail, shrimp and crab legs, made-to-order Vietnamese Pho, and a carvery with USDA prime rib and other choices. Plus, a wide array of delicious homemade desserts!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.