Our group of approximately 60 people stayed at this hotel for a two-week work trip. Most of our stay was fine, but unfortunately our experience at the hotel bar on our last day left a very negative impression.
Several coworkers and I went to the bar around 12:45 p.m. From my first interaction with Ayme, her attitude was rude and dismissive. She tossed a napkin down toward me, spoke to me condescendingly when I didn’t hear her ask whether I wanted to close my tab, and seemed visibly annoyed when I asked for a receipt to verify my charges.
I later learned that several coworkers had experienced similar behavior from her throughout our stay, including one who said Ayme had put her fingers in their face during an interaction. We brought our concerns to the General Manager, Adam, but unfortunately his response seemed indifferent.
The service only became worse afterward. I was the first in our group to order food but the last to receive it. I waited about 15 minutes for a mojito before being told there was no mint, received a noticeably short pour when I switched to a margarita, and later waited another 15 minutes for a mimosa only to be told Ayme had forgotten to enter it. She repeatedly avoided our group, made it difficult to order, and we weren’t even provided basic things like napkins or silverware.
I also overheard Ayme telling the other bartender not to serve our group more than two drinks per hour. When I asked about it, she said it was company policy and stated, “you cannot chug two drinks in an hour.” No one in our group appeared intoxicated or was behaving inappropriately, and the restriction did not appear to be applied consistently to other guests.
What surprised me most was learning that Ayme was apparently the Food and Beverage Manager. Multiple people in a group of roughly 60 guests having similar negative experiences with the same manager should be concerning.
I do want to recognize Sammy, who was incredibly kind and provided excellent customer service. Her professionalism stood out and was greatly appreciated.
Overall, it was disappointing.
ML
Mike Lunham
Aug 4, 2026
5.0
Ordered rib eye steaks to-go to my hotel room for me and my girlfriend. We both found them fantastic, and Addis is amazing for taking all my United meal vouchers due to a cancelled flight.
LG
Leslie Gutierrez-Madera
Jul 15, 2026
5.0
Great place to eat and drink!
p.s. updated menu! keep a look out👀
BI
Bobby does It
Jan 23, 2021
1.0
They need to change their menu if it’s not what they offer now
Fire + Spice is located at 16455 E 40th Cir, Aurora, CO 80011, US.
What are the opening hours of Fire + Spice on weekdays?
Fire + Spice is open Monday through Friday from 6:00 AM to 10:00 AM and from 4:00 PM to 11:00 PM.
What are the weekend operating hours for Fire + Spice?
On Saturdays, Fire + Spice is open from 6:00 AM to 11:00 AM and 4:00 PM to 10:00 PM; on Sundays, it is open from 6:00 AM to 11:00 AM.
What type of cuisine and service does Fire + Spice offer?
Fire + Spice is categorized as a Bar & Grill, serving bar and food options including a restaurant experience.
How can I contact Fire + Spice for inquiries or reservations?
You can contact Fire + Spice by phone at +1 303-371-4333.
Where can I find more information or make a reservation online for Fire + Spice?
More information and reservations are available on the Marriott website at https://www.marriott.com/en-us/hotels/dengp-denver-airport-marriott-at-gateway-park/dining/fire-spice/
What nearby hotels can guests of Fire + Spice stay at?
Nearby hotels include Denver Airport Marriott at Gateway Park, Aloft Denver International Airport, Hilton Garden Inn Denver Airport, Hyatt Place Denver Airport, and Residence Inn by Marriott Denver Airport at Gateway Park.
Which nearby places can guests visit for a coffee before or after dining at Fire + Spice?
Guests can visit Starbucks or Einstein Bros. Bagels, both nearby coffee shops.
Are there any nearby attractions or landmarks close to Fire + Spice for visitors to explore?
Yes, Gateway Park is a nearby park and landmark worth visiting before or after your meal at Fire + Spice.
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