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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(775 reviews)

Business Details

16611 E Smoky Hill Rd, Aurora, CO
80015, United States
(303) 766-9010
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16611 E Smoky Hill Rd, Aurora, CO
80015, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 16611 E Smoky Hill Rd in Aurora, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
775 reviews
5 stars
358
4 stars
144
3 stars
80
2 stars
47
1 star
146
  • RT
    Ray Tafoya
    4 days ago
    5.0
    As usual at this locatiom the service and food were on point.
  • GN
    Gigi N
    Sep 29, 2026
    1.0
    Other than Kayla!!!!! This Dunkin is the worst, they always forget your syrup and the coffee somehow always tastes burnt and the girls who work there are alway so rude. Don't even say thank you when you tip. Better to go to the one that's farther away in the movie theater parking lot.
  • KS
    Katie Sells
    Sep 9, 2026
    2.0
    Consistently get orders wrong and are out of items. Music played is too loud and cuts in and out . Staff is rude and high schoolers run wild in the morning.
  • CJ
    Chanel Jackson
    Sep 2, 2026
    1.0
    Avoid this location at all cost, completely toxic customer service and severe order incompetence. I have been a loyal regular and app user at this location for a long time, but the current weekend shift crew has completely destroyed the reputation of this store. I went in to redeem my app reward points. When I politely requested a standard packaging adjustment a specific lid to accommodate extra ice the shift worker became visibly frustrated and hostile. Instead of de-escalating, another girl who claimed to be the assistant manager jumped in with a massive attitude and aggressively threatened to ban me simply for being picky over a plastic packaging request. Local shift leaders do not have the corporate authority to ban paying app users over a lid.To make matters worse, because they forced me out of the building, I couldn't check my beverage at the counter. When I got to my car, I discovered they completely ruined the drink quality. They entirely left out the brown sugar syrup and shorted the espresso shots, leaving the beverage tasting completely bitter, milky, and water-logged. Because of their hostile threats, I felt completely unsafe going back inside to ask for a normal correction, and I had to throw the entire drink in the trash.A quick look at other recent public reviews shows a massive, documented pattern of this exact same shift crew treating guests with toxic, unprofessional attitudes. Management needs to step in and retrain or replace this entire shift immediately. I will gladly take my business to a standalone location with professional standards.
  • SL
    Sierra Lucero
    Aug 22, 2026
    2.0
    If you want regular service with your order made correctly, go before 2pm. Any order I've made before 2pm was made the way it should. Today I got 2 meal deals which is an iced coffee and a breakfast sandwich with tater tots. Ordered for mobile order and when I got it, only 1 sandwich with a sticker on the bag that says 2. I drove all the way home and realized it was only 1. So I drove back. I get to the box and tell her "I had a mobile order" didn't even get to say the name she cuts me off and tells me to go to the window. I wait at the window for 5 minuets before she asks my name for the order I tell her and she shuts the window to retrieve my order. Another 5 minuets and she comes back and I hand her the bag with the sticker and finally tell her I need 1 more sandwich and tots and she takes it and runs away. By this time my ice in my coffee has melted. Another 3-5 minuets later she comes back with the same bag all crumpled up. Yes there were 2 sandwiches and tots but the tots were somehow mushy and 1 sandwich was burnt. So I think she took the 1st sandwich and put it in the warmer again with the second sandwich. I've had the same young lady with bad roots serve me in the afternoon and she's always rude and on her phone. Like no customer service, and no communication with the customer. I've worked in food service for 10 years and these younger people have no consept of customer service and still expect a tip is insane! Hopefully better next time!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aurora, CO?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru available for customer convenience.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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