Chick-fil-A

Reviews

• LV

  Lissette Valdez

  May 7, 2026
  2.0
  We’ve tried this location quite a few times and are let down consistently. Unfortunately, it’s been a different issue each time, like forgetting an entree, giving the wrong drinks, or excessively long wait times. We’re giving up. Sorry to the young folks who are trying their best… it’s just not really fair to us anymore and I don’t recommend this location. 2 stars because the kids are nice.
• AA

  Awomul

  May 6, 2026
  1.0
  Boo. Was so excited when they finally opened a location so close to my neighborhood. They've had growing pains, training staff to prioritize Green drive- thru times causing many missed details in orders. Often have missed sauces, wrong drinks, and being rushed through the lanem Also didnt do anything for Nurse's week 2026. Big bummer.
• AB

  Amber Brady

  May 5, 2026
  3.0
  Do not choose the mobile thru option. Unlike other Chick-Fil-A's they made theirs as part of the drive thru and you end up stuck in the same drive thru line so you are not getting around that! Took way too long. Would have been much faster to go inside for carry out! So far I'm not impressed with this locations speed which is why the Southlands location is still so busy.
• CC

  Chris

  Apr 28, 2026
  2.0
  They switched the mobile and drive through order lanes. I don't know if I read the sign wrong and missed it.Either way, waited in line just to get told, I can't put it in order.But if I drive all the way back around again after waiting in line to get through without picking up a meal.They'll take my order... gee, thanks. I've got a good idea... I'm going to get out of the line and never come back again. Customer service? The two lanes merge anyways.How hard would it have been to let me know next time?I should get in the right lane, but take my order.
• CG

  Courtney Goree

  Apr 22, 2026
  2.0
  Heads up they switched the mobile and drive thru lane. Pulled up as normal and the person would not take my order eventhough there was no large sign or indicator that the lanes switched until after you are already there. He tells me no and says I have to pull around and go to the other lane. Pull up but can’t get through to go around again because there are 3 cars blocking. Waiting in my car I order online. Finally get to the window and he says I have to pull around and scan the QR code. Makes no sense and could have been easily fixed had the first worker easily taken my order. It could have been fixed a second time by the second worker as well to have me pull up and wait instead of making me drive all the way around to scan the code. Horrible customer service and just unnecessary

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