Carrabba's Italian Grill

Reviews

• JS

  Jason Simpson

  Sep 27, 2026
  1.0
  I was standing there waiting to be seated and a white couple walked in as the hostess was walking back up and he totally looked past me and helped them first…. Needless to say I spent m ly good money somewhere else…do better
• AT

  Alan Topping

  Sep 25, 2026
  1.0
  My wife and I went to Carrabba’s tonight only to be ran out by the smell of backup sewage. On our way out, I told them to get a professional to figure out why this restaurant stunk. I was trying to be nice about it. We like Carrabba‘s, but the smell was atrocious and there was nobody else in the restaurant. We then went across the parking lot to the Outback restaurant that had no issues with any smells and was full of people. They need to get a professional in there to figure out what the issue is.
• AG

  Amber Gordon

  Sep 4, 2026
  5.0
  5 stars for the staff. 0 for management. I honestly feel compelled to write this because I have never been so uncomfortable watching someone in a management/ownership position behave the way this man did in a restaurant full of customers. First and foremost, our server Haley was absolutely phenomenal. She was attentive, kind, professional, and genuinely went above and beyond. Every single time we come in, Haley has been nothing but wonderful to us. Even when she is busy with other tables, her work ethic and attentiveness never go unnoticed. The hosts and kitchen staff were also wonderful, and the food itself was great. I have absolutely nothing negative to say about the actual service we received from the staff. The problem was the man who appeared to be the owner/management, whom I understand is named Fattahi. His behavior was honestly appalling. He was throwing things, slamming things, yelling across the restaurant, and creating an incredibly uncomfortable atmosphere for everyone around him. What made it even worse was that this was happening in front of a restaurant full of customers and directly in front of my family. This was not a minor moment of frustration or someone simply having a bad day. This was blatant, aggressive, completely inappropriate behavior from someone who is supposed to be representing the establishment and setting the standard for the people who work there. What bothered me the most was watching him speak to and treat our server, Haley, the way he did. She did absolutely nothing to warrant that kind of treatment. Watching someone who had been working so hard, taking care of her tables, and providing genuinely excellent service be spoken to and treated that way was incredibly upsetting. He did not greet tables, acknowledge customers, or make any effort to create a welcoming environment. Instead, his presence alone made the entire restaurant feel tense and uncomfortable. You could feel the atmosphere change. I genuinely felt terrible for Haley. Employees deserve to be treated with basic respect, especially in front of customers. If someone in a position of authority is comfortable humiliating or aggressively reprimanding an employee in full view of the dining room, I can only imagine what that environment is like behind closed doors. And to be very clear: this review is NOT a reflection of the restaurant staff. The employees we interacted with were wonderful. Haley in particular deserves recognition for being an incredible server despite having to work through an extremely uncomfortable situation. What I am completely dumbfounded by is how someone who is apparently in a position of ownership or management thinks that behavior is acceptable in front of paying customers. There is a huge difference between managing a restaurant and intimidating the people who work for you. There is also a huge difference between correcting an employee privately and publicly berating them while customers are sitting feet away. I came in expecting a nice dinner and left feeling uncomfortable and genuinely disturbed by what I witnessed. Carrabba’s, your staff deserves better leadership than this. Haley and the rest of the team were wonderful. The food was wonderful. The service was wonderful. But watching someone in a position of authority act that aggressively and disrespectfully toward an employee in front of an entire restaurant is something I will absolutely not overlook. I sincerely hope someone higher up takes this seriously, because great employees should not have to tolerate being treated like that just to do their jobs.
• EG

  Ernie Gordon

  Aug 14, 2026
  3.0
  We didn't get our soup and salad until after our dinner was put on our table. Our waiter was good and apologized.
• TR

  Trae Robinson

  Aug 8, 2026
  5.0
  I had a great experience at Carrabba’s last night! The service was excellent, and a big part of that was because of Haley. Haley was incredibly attentive without ever being overbearing. She paid attention to the little things and would take care of things before we even had to ask. She kept a great pace throughout the meal, checked in at the right moments, and clearly knew the menu and ingredients extremely well. It was obvious that she was experienced, prepared, and genuinely focused on making sure we had a great experience. It’s rare to get service where someone is one step ahead of you without you even having to say anything, and Haley absolutely nailed that. She made the entire dinner feel effortless and enjoyable. Great food, great atmosphere, and outstanding service from Haley. Carrabba’s has a great one on their team!

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