DM
Diamonds Mexico
6 days ago
We were sent a text message saying our food was ready! But our order was given to someone in drive up! Several health code violations and Jose was told about them and said I’m sure we have more! Our order was messed up after waiting 20 minutes and going up five times for cups sandwich and sauces. Jose would not give me his name and when I asked him he said he didn’t have to tell me! One of the other employees told my husband his name. Health violations that we noticed while waiting for our order Jose rubbing his hands through his hair a guy wearing a sweatshirt and one wearing a big chain and no hats or nets were worn and my husband found a hair in his fries. It wasn’t just us that was frustrated it was the whole store and several mistakes were made!
ML
Melissa Lewis
Sep 5, 2026
I'm actually kinda disappointed for the past few times, they’ve given me the wrong order or missed a lot in my order. I just got breakfast. They gave me two sausage McMuffins with two hashbrowns and none of the sauces I paid for and my order was hotcakes and sausage, Two hashbrowns, a sausage Mc griddle and a sausage McMuffin with sauce packets I used to work here I understand, but we would get in trouble even if we got one order wrong when I used to work there now it’s like every Single time I go there. I’m either missing something or have someone else’s order.
By far the worst MCDs I’ve been to in my entire life. We rolled up to the drive thru to grab some dinner and upon ordering a 1/4 pounder we were told they are out of onions, so we ordered something else. When ordering a diet Dr Pepper, we were told they’re out. Tried ordering a Diet Coke, we were told they’re are out of ALL diet sodas and sprite. When we get the first window the worker shows us his paper that lists everything they’re out of, sodas, fish, onions and the list just continued. Once we finally get our food, the fries were hard, like rock hard. And our dips, hot mustard and honey mustard, were stale and expired, tasting FOUL. Save yourself the time and just go to the one in Benson.
I had a really disappointing experience at this McDonald’s. The worker named Ruben was very rude and unhelpful. I waited about 30 minutes for my food, and when I tried to get help fixing the issue, he wouldn’t help me. He also kept looking at me with a rude attitude, which made the experience even worse. I understand that restaurants can get busy, but customers still deserve to be treated with respect and have their concerns addressed.
DJ
Dylan5 Johnson6
Sep 1, 2026
I waited for 15 min food whatever it takes time sometimes but for it to take 15 mins and the order was wrong you had 15 minutes to make it the right way and all you needed was the spicy sauce and then they gave me the spicy deluxe that was wrong and only put the sauce on you don’t have the time to remake the deluxe the correct way and the food was cold when I first got it and then they give me another cold deluxe that could’ve been atleast heated up at the minimum.05 stars for me they did not do it right IM NOT LOVIN IT