SJ
Sierra Johnson
3 days ago
Always have a good experience at this location! Clean lobby, hot/fresh food, and the workers are helpful and nice!
Very good service. Portions were small on something where my wife ordered extra ground beef. When she asked about it she was assured that she did receive extra. She but upset but understood, despite them having done nothing wrong, they brought out an extra portion of fmground beef for her to put on her food.
Great team! Great manager!
Shout out to Jesus on the night shift who made sure my order was perfect, I appreciate your consideration and how you dealt with me. 10/10
MF
Michael Fladt
Apr 19, 2026
Ordered 2 cheesy beef burritos and got a been burrito with rice and cheese no beef! What happened? Bean burrito was warm at best. Asked for my 20 pwrcent off reqard but wasnt granted. Meals were good according to the kids. Staff were friendly. Ill stick with my neighborhood taco bell thats located on 22nd and Wilmot! Go get trained there!
AL
Angelita Lizarraga
Mar 31, 2026
I honestly can’t believe what just happened at Taco Bell. We pulled up expecting a quick, simple pickup, and instead got one of the most ridiculous drive-thru experiences ever.
They told us our order wasn’t ready (fine, whatever), and asked us to pull around and wait. So we did. And we waited. And waited. A full 15 minutes just sitting there with no update, no food, nothing. At that point, we figured something had to be wrong, so we went back through the drive-thru line.
When we finally got back to the speaker, they told us—completely casually—that we were supposed to drive all the way around again?? Not pull forward and wait like a normal human would assume… but literally loop back through the entire line?? That was NEVER explained. How does “pull around” suddenly mean “circle the building and start over”?
So basically, we wasted 15 minutes sitting there for no reason, just to be told we misunderstood instructions that were never clear in the first place. It felt like a joke.
Between the confusion, the wasted time, and the lack of communication, this was hands down one of the most frustrating fast food experiences I’ve had. If the system is this chaotic, maybe don’t blame the customers for following exactly what they were told.