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McDonald's

3.5
(2,093 reviews)

Business Details

4960 W Ajo Hwy, Tucson, AZ
85757, United States
(520) 908-8696
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4960 W Ajo Hwy, Tucson, AZ
85757, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4960 W Ajo Hwy in Tucson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,093 reviews
5 stars
757
4 stars
425
3 stars
358
2 stars
175
1 star
378
  • AM
    Antonio Martinez
    3 days ago
    1.0
    We got the Big Mac bundle box. The Big Macs were drenched in Mac sauce. The French fries were not completely cooked. I’m not sure how anyone could package this food and hand it out the window with confidence. On top of it all the person that packed the food put one of the fries inside the bag upside down. The food prep team / packaging team both were horrible. Look into who was on this shift and re train / re hire. 11/5/26 drive thru 9pm
  • OM
    Orlando Martinez
    Oct 30, 2026
    5.0
    I believe in giving credit where credit is due. This place has really turned around. I’ve left this place a bad review back in the day, and I just had to come back. and say they have consistently had 100% customer service, no matter the time of day you go here. The food is fresh and are extremely polite. Keep up the good work, guys. Five stars!
  • JM
    John McKeon
    Oct 30, 2026
    2.0
    This location is clean and employees are generally courteous. However for the love of all things good remove that stupid AI voice from the drive thru.
  • JN
    john n
    Oct 10, 2026
    1.0
    I normally don’t have any major issues with this McDonald’s, and I understand that things can get busy. I’m usually patient and understanding, but today was by far one of the worst experiences I’ve had at this location. To start, none of the meals that came with Chicken McNuggets had any dipping sauces in the bag. On top of that, the Big Mac we ordered with extra lettuce came out completely wrong. It was missing the pickles, cheese, and the extra lettuce we specifically requested. I’ve always tried to be understanding, but it seems like the quality control at this location has significantly declined. On a previous visit, multiple meals were missing from our order. Now, I’ve reached the point where I make it a habit to double-check every bag before leaving, which shouldn’t be necessary. With the cost of fast food these days, customers should be able to expect their orders to be prepared correctly and checked for accuracy before they leave the restaurant. Mistakes can happen, but when the same issues keep occurring, it points to a bigger problem with quality control and attention to detail. I hope management takes these concerns seriously and works to improve order accuracy and customer service. I’m not expecting perfection, just the correct food that I paid for.
  • RH
    Robert Heun
    Oct 7, 2026
    5.0
    I feel bad about my previous raiting, having been explained there was an issue inside I was unaware of. I feel so terrible. My apologies. Its always good to think that its possible something isnt right inside when things arnt going your way. Im glad I went in and was able to meet everyone. Thank you guys. (Mc Donald's is better with extra melted cheese)

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Certified November 01, 2026Yext Knowledge Graph
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