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McDonald's

3.1
(2,743 reviews)

Business Details

5225 S Palo Verde, Tucson, AZ
85706, United States
(520) 741-1634
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5225 S Palo Verde, Tucson, AZ
85706, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5225 S Palo Verde in Tucson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,743 reviews
5 stars
870
4 stars
425
3 stars
433
2 stars
260
1 star
755
  • JC
    Jen C
    5 days ago
    3.0
    The service was not customer friendly. You are just a number on the screen. And although they may call your name when your order is ready they add nothing more to your experience of picking up your food. Plus there was always something setting off a noise that sounded like a person flat lining in a hospital. Whether the noise came from the fryers or the drive through, it was constant for the whole 7 to 10 min I was there.
  • AL
    Aguinaldo Lopez
    Oct 4, 2026
    1.0
    They always forget about people in the lobby. Lobby is always dirty and very slow for being a fast food restaurant when I go in and order I see about 5 cars from the drive thru come in and complain they need new managers or hiring team
  • JJ
    Jerrica
    Sep 23, 2026
    1.0
    I work across the street and go multiple times a week for my lunch or dinner, even breakfast I’ve counted 4 times I asked for a smoothie and they don’t have it went for dinner and got a sprite berry blast they don’t have it or the syrup went for a sweet tea today and it was unsweetened walked in asked for a replacement ohh we forgot the sugar what else would you like? Give me a refresher then. Oh sorry, we don’t have that either. And plus, that cost more than what you paid for for your sweet tea. Yeah, well, a good restaurant would give me complimentary replacement and have supplies in stock. This is the only McDonald’s I’ve ever had so much trouble with. It’s ridiculous. Have no choice to still go though, cause it’s right across the street and it’s the fastest cheapest food I can get while working. Sucks tho
  • RR
    Robert
    Sep 14, 2026
    1.0
    I used to go to this location all the time. Then there was a time period that literally every order was screwed up. The owner of this location gave me his number gave as our last meal free. I wasn't sure I wanted it even free. But I took it because since it was free, if it was garbage, I didn't pay for it. However he knew I was getting so maybe it was a priority meal. Anyway I have gone there maybe 5 times since. Every single time I went I had to pull forward to the trash can. Yesterday we went and there was nobody there. We hot a meal for my autistic son which is pretty much the only reason we go to McDonald's. It was a 20 PC and a large fries. We had pulled away and my son started to eat it and he said the fries were gross and cold and the nuggets. Were hard and cold. It was as if someone ordered it 2 hours prior and let it sit. This location has always had issues. I may be mistaken but I think this owner owns multiple. One of them is like a year or so old. Both of those locations are great. We went to the newer one to re-buy his food. Zero issues. Why is that one location so different? I still have the owners number btw if he hasn't changed it. Maybe due for new management.
  • AL
    A L
    Sep 8, 2026
    1.0
    I go to this location almost daily and now I will stop completely. This location has some of the worst customer service I have ever seen. It all stems from the management here. I have, on multiple occasions, been completely ignored at the drive-thru speaker. I try to give them codes for deals and to collect points, but they never hear what I’m saying and can’t apply it to my order at the window. At least that’s the excuse I get. I am also diabetic and have been given regular soda multiple times. I asked the manager at the window to make sure my drinks were diet and she gives a nasty attitude while pouring them out, then makes me park at the front while she refills them at a glacial pace. This place needs to be looked at under a microscope by corporate office!

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