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McDonald's

3.7
(1,745 reviews)

Business Details

1187 W Irvington Rd, Tucson, AZ
85714, United States
(520) 295-0123
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1187 W Irvington Rd, Tucson, AZ
85714, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1187 W Irvington Rd in Tucson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,745 reviews
5 stars
752
4 stars
329
3 stars
263
2 stars
120
1 star
281
  • KC
    Keith Claude
    Jun 24, 2026
    5.0
    Located on Irvington at the Spectrum Mall entrance. Ordered a snack of fries and a drink, ate inside the dining room, ordered at a kiosk and paid at the counter, service was friendly and sincere. Fries were hot and delivered within a couple of minutes. Will be back here again.
  • MP
    Martin Piña
    Jun 15, 2026
    1.0
    This is the worst McDonald's I've ever been to. The manager on duty was terrible—rude, disrespectful, and didn't know how to handle customers. He had a really bad attitude when we just wanted to ask for a soda refill; he left us waiting and was very rude when he finally came back. This is the picture of the manager on duty
  • AG
    Alex Gonzales
    Jun 11, 2026
    2.0
    At 1:03 PM, We were ordering and some girl who works the drive thru there was being rude and sarcastic. After going back and forth about not getting my order right, she proceeds to yell at me "THANK YOU" simply because I didn't say anything back. She then goes outside the front entrance as I'm leaving to say, "Next time make sure you say your order right!" VERY UNPROFESSIONAL.
  • JP
    jennifer paiaina
    Jun 5, 2026
    1.0
    Yesterday, me and my coworkers ordered food on the McDonald’s app pacifically at this location because it was on our way to work. The process went smooth until the Manager gave us our food, we ordered for six people. I got the $5 meal but did not get my chicken sandwich, One of our coworker didn’t get his double quarter pounder with bacon. I went inside and approached the manager, which he was at the front. I explained to him about our order and he argued with me that the order was correct, and I asked him to come outside with me too take look at the order because by this time my coworkers whoever got their food was already eating. He refused to step outside with me and literally told me “I don’t know what to do because there is no more food “I said forget about my chicken sandwich, but I need the double quarter pounder with bacon for my coworker. Finally, another employee gave us the double quarter pounder with bacon. I gave the atmosphere a one star because I felt uncomfortable and I would never come to this location again. Give one star to customer service because the manager Argued with me about our order. This manager at this location needs customer service training”!!! Thursday 6/4/26 around 5pm.
  • GC
    Gabriela Contreras
    May 30, 2026
    1.0
    I kept going to this McDonald’s because is closer to where I live. I’ve always had bad experiences from;getting the wrong order, rude customer service reps. food packed sloppy, a mess to say the least. I never complained, I thought maybe it was just a coincidence but I was shopping near by today. My daughter was hungry and she asked for McDonald’s, so I thought, -Well maybe it’s better now.- I go through the window , pay for my phone and the lady asks if I needed my receipt -I never get my receipt as I never had issues at any place with out getting it but this time I wish I had- I came to the second window and she gives me the two drinks and a bag and I asked - is everything in here? The sauces and burgers?- because I had asked for a 10 piece chicken nuggets meal and a value meal that’s supposed to come with an McDouble, a 4 piece nuggets, small fries and small drink. So she said yes, that’s everything was in there. I was driving off and my daughter tells me that she’s missing her nuggets so I look in the bag and sure enough. There was no nuggets and I was also missing the small fries. I go back to the drive through and I told the lady at the speaker and she sent me to the second window again. So the same girl that gave me my order come to the window and asked me if she could help me I told yes, that half my meal was missing. And she’s like -Well is it that ur missing?- I told her that I was missing the nuggets and the small fries. She leaves the window open and she yells out to whoever is making the orders that she needs 2, 4 piece orders and I told her nicely -It’s actually a 10 and a 4 piece- she comes back to the window with an attitude and asked if I had the receipt and I said no. But that she literally, not even 5 minutes ago had gotten my order from her and she had read to me what my order was and said it was all in that same bag only to drive away and find out my order was incomplete. She starts gettino louder telling me I needed to get the receipt. I told her that, yes, she was right and didn’t need to get attitude with me because she had messed up to not reading the order correctly or not making sure she put everything in there and while I was saying this she completely slammed the window in my face. I understand i had fault in getting the receipt but it their fault too. The point is that’s she could have handled it differently and not get so defensive or get an attitude with me like that. Like I said, I’ve always had some type of issue with this location but I had never been in the situation like the one I was in today. Safe to say, I won’t be coming back to this location. There’s always an issue.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1187 W Irvington Rd, Tucson?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What time does the drive-thru at McDonald's in Tucson close?

The drive-thru is open from 5:00 AM to 11:00 PM daily, except on Fridays and Saturdays when it closes at midnight.

Brand Certified Facts from McDonald's

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