Jamba

Reviews

• BP

  Barbara Preston

  Jul 30, 2026
  1.0
  I ordered a Strawberry Whirl. I was charged $1 more than the posted sign. I pointed it out to the young girl behind the counter. She agreed but said that there was nothing she could do about it. As I drive down the road and sip on the smoothie, I realize that it tastes terrible. It is bitter and sour--somthing is really wrong with it. I get home and dump it out in the sink--litterally $9.50 down the drain. I send an email and photograph of the pricing sign to corporate explaining that I was overcharged for something that was inedible. (I like to write letters first instead of doing a bad review). Corporate sends me a sorry letter with a coupon for 50% off IF I download their app. I think that is pretty disappointing; I would have been happy with just a refund on the bad product--but 50% off? That's what lots of companies give simply for downloading their app--not to say sorry for a bad product.
• SE

  Sabine El-Hajj

  Jul 18, 2026
  1.0
  I specifically informed the staff that I have a wheat allergy, as instructed by the sign at the register. Despite this, my bowl was prepared with oats. When I asked whether an ingredient contained wheat or was gluten-free, I received nothing more than a shoulder shrug. My friend even asked if they had an allergen guide in the back for staff to reference. They confirmed they did, but refused to check it or tell me whether the ingredient was safe prior to ordering. After taking a bite of the bowl, I immediately broke out in hives. When I brought the issue to the staff's attention, they refused to remake my order or provide a refund. Food allergies are a serious health concern, and it was extremely disappointing to see such a lack of concern and accountability. Food allergies are not a preference, they can be a medical emergency. The complete lack of concern, refusal to answer basic allergen questions despite having an allergen guide available, and refusal to make the situation right after I had an allergic reaction is unacceptable.
• HW

  Helena Watson

  Jul 18, 2026
  1.0
  Do not go to this location if you’re looking for allergy friendly! Our friend has a gluten allergy and prior to ordering, she asked which items had gluten and the worker shrugged his shoulders. She ordered an acai bowl that in fact, DID contain gluten and she had a reaction. We then had to buy her another bowl due to this (no we weren’t compensated) and we then confronted the manager because we found the fact that the worker didn’t know about the ingredients to be unacceptable especially for a place that claims to be “allergy friendly”. The manager rudely told us to scan a QR code in the front that supposedly told us about the information for each item. Thankfully, our friend was fine however, I still find this completely unacceptable. Allergies are a serious thing and as someone who has worked restaurant jobs, I say the employees at this location should be more mindful especially with most of the ingredients being potential allergens.
• SM

  Savanna Morales

  Jul 18, 2026
  1.0
  Came here with my girls for a treat after the gym. Their menu clearly says, “If you have allergy concerns, please ask,” so we did. Unfortunately, the response we got was basically a shoulder shrug and, “I don’t know.” Since no one could answer our question, we ordered anyway. Within two bites, my friend started having an allergic reaction. We went back up and asked if the bowl could be remade. They agreed—but then charged us again for the replacement bowl. What bothered me most wasn’t even the extra charge. It was how little anyone seemed to care. Allergies should be taken seriously, not brushed off. We asked three different employees. The only one who made any effort walked over to the ingredient board in the back and then pointed out a QR code that listed the allergens. It would’ve been really helpful if someone had directed us to that before we ordered instead of after my friend had already eaten it and had a reaction. Thankfully, my friend is okay, but she’ll be dealing with the reaction for the rest of the day. If your business tells customers to ask about allergies, your staff should be prepared to answer those questions or at least know where to find the information before someone gets hurt. Visited on 7/18/26 around 2:20 PM.
• VO

  Vickie Overley

  Jul 5, 2026
  5.0
  One of our favorite places to visit! Nom Nom Nom!