Chipotle Mexican Grill

Reviews

• RC

  Robin Civitella

  Sep 25, 2026
  1.0
  Just there picking up dinner. Very disappointed in the chips stale and not at all crisp….. but the worst part is calling to tell the very nice staff that there is a problem with the chips….. but guess what, you can’t speak to anyone! I was just trying to help out the other customers that will be in tonight…. What a shame!
• LD

  Lindsay Draper

  Sep 25, 2026
  5.0
  Wow, what an amazing experience at this Chipotle. Great service and such kind employees. The manager (Alanna, I believe) and Brandon the cashier, are just amazing people. Food was amazing and the whole place was so clean. Thank you so much!! You guys made our day.
• BT

  beatle toxn

  Sep 13, 2026
  1.0
  I want to report an ongoing issue with an employee at this location, the young woman with ear gauges and tattoos. She has consistently been rude, impatient, and unpleasant with customers, not just during one isolated interaction. My most recent experience was over a week ago, and I am only writing now after realizing I have started eating elsewhere to avoid her. I used to be a regular customer, so this has significantly affected my decision to return. I am older and retired, and I look forward to simple outings like these as opportunities to get out, enjoy a meal, and have a pleasant experience. Unfortunately, her behavior has made those visits uncomfortable and discouraging. During that visit, she was extremely rude and rushed me and the four customers ahead of me, resulting in several paid items being missing from my order. The cashier appeared to be making an extra effort to be friendly, possibly to offset her behavior. As a retired former business owner, I understand how much one employee can affect a business. This is the first negative review I have written, and I hope the franchisee takes this feedback seriously and addresses the issue.
• DG

  Diane Gicewicz

  Sep 13, 2026
  1.0
  Overall appearance is pretty dingy, not very clean. The person making my bowl was abrupt and not so friendly...the chips were stale from sitting out too long. The homeless population added an interesting atmosphere too.
• JP

  Justin Peter

  Aug 27, 2026
  1.0
  I came in in the evening last Thursday, and I had a terrible experience. The lady serving my food did not smile at me, did not even look up at me, and just mumbled. She look like she was half asleep and wish that I never even came in. There was a special going on that day for wearing college spirit, and I had my Texas A&M hat with me. I had to ask her if they were having the special a few times because she hardly barely nodded her head yes, and that was the only answer that I got, and finally when it was the time to do the cashier, she just yells out CASH! To try to get the cashier out there. When the cashier rings me up, I noticed that she charged me the full price without the discount. The cashier defends herself by saying nobody told me that you were participating in that, but I had the hat, because the one who was serving the food didn’t tell her. That is not good customer service. If you’re a cashier and something happens, you don’t immediately try to defend yourself and then blame other people on your team or the customer or whatever. After another awkward minute or two, and her swiping all of her card keys into the register and running back and forth, I finally got my discount. While the cashier was dealing with my food, some other person came into the restaurant and the food handler was acting very nice and friendly to him, showing partiality to the customers that come in. It was a completely day and night experience between me and the next guy. I don’t know if it’s because the food handler knew the person who came in, or if she just is selectively friendly to everyone who comes in. Anyway, the story doesn’t end there. When I went home, I ate the food and the next day I had terrible bowel movements and diarrhea. I also had a fever for about a day. I’m pretty sure I caught a foodborne virus norovirus from the food that I got here. I don’t doubt it, because it doesn’t seem like the employees care at all. I remember 10 years ago when chipotle used to be really good. Now, it’s really bad, and I don’t recommend anybody go here.

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