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Chick-fil-A

3.4
(159 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Tucson Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
3520 S. Kino Parkway, Tucson, AZ
85713, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 3520 S. Kino Parkway in Tucson, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.4
159 reviews
5 stars
78
4 stars
10
3 stars
14
2 stars
18
1 star
39
  • FD
    Francisco Davalos
    Oct 8, 2026
    2.0
    2 days 2 messed up orders. Plus if you are there for an online pick up they’ll just ignore you.
  • MA
    MISUNDERSTOOD AGENCY
    Oct 5, 2026
    3.0
    Chick-fil-A usually has some of the best customer service compared to a lot of other fast-food restaurants in the area, and the employees are generally polite and professional. That definitely deserves recognition. That being said, online orders need to be handled better. If someone places an order ahead of time, especially when it’s something simple, it should be ready or very close to ready when they arrive. Waiting an excessive amount of time defeats the whole purpose of ordering online. Overall, this location is still doing better than many other local restaurants when it comes to service and professionalism, but improving the speed and organization of online orders would make the experience much better.
  • LC
    Larissa Cazares
    Sep 29, 2026
    2.0
    Employees need more training. Food was mid and not very hot. Asked for a grilled chicken sandwich and the woman taking my order rang me up for a chicken club (which comes with cheese and bacon). I proceeded to tell her I just want a grilled chicken sandwich, no cheese, no bacon. And of course my sandwich still had bacon on it. The patty looked like garbage and was not hot at all. Go to the Irvington location the service and food is way better.
  • PC
    Patrick Coco
    Sep 29, 2026
    5.0
    I had a large catering order to feed 70 people. The crew and management did a great job having it ready to go at 6:30 am. That means they prepared before the doors were open. The sandwiches were delicious and satisfying. Everyone at the event was excited about our breakfast. I recommend using them for your next catering event. Five stars to the folks at Kino and Market Place Chic Fil A
  • AO
    Alexandra Ozuna
    Sep 28, 2026
    2.0
    So.. I normally love Chick fi-la never really had any complaints even if they forget my sides etc.. normally not a big deal if im in the drive through just calmly go in and explain hey this was forgotten or missed no big deal get my stuff and just walk away no issues. But... I have had a pretty tiring day... never gave anyone any sass no back talk I ordered the grilled nuggets a nice young man was helping me at first then accidently thought i wanted the combo was super sweet and sorry told me he doesn't normally work register. Another young nice female came out from the back potty break it seemed she was sweet tried to carry on and fix the issues... I like to do grilled 12 pc chicken nuggies with 3 side pickles since there is only 2 pickles in the tiny cups.. but I didnt pay attention and when she fixed it she had given me normal chicken nuggets unfortunately as much as i would have loved to eat them.. due to Dr orders I couldn't i took them back and said im sorry it was supposed to be grilled.. not mad.. was trying to hand the order back the young girl told me to keep them since they would be tossed and apologized for the issue.... I said okay if its going to be tossed then ill keep them and give them to my husband.... Unsure of the females name but I assume she was manager of the shift said I had to be upcharged the difference for there mistake I wasn't going to argue my mistake for not noticing the difference sooner... and then all of a sudden she also said she wanted the nuggies back that was the mix up I explained to her that I was already given them since they would only be tossed she said she didnt care and needed them back..... it was only 90 cents difference by the way for the upcharge.... haha I thought it was a big difference but no... and then gave back the other nuggies... im not saying I needed the free nuggies but if one employee already insisted on keeping them and then not even a full dollar up charge I complied no complaints... but I sat here and thought about it.. the mix up happens but where is the make it right to make the customer satisfied..... I felt like.... I wasnt really taken care of in the end... kinda made me upset... not really having a good week as is... I wasn't rude or demanding or anything.... so... kinda sad to see..... what happen to making it right... o well sad to give a 2 star would be a 1 but the other 2 employees where super sorry and I can tell just cant believe management decides to do all that unfortunate..... may God bless her... to be more polite and understanding.... ☹️

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