Sonic Drive-In

Reviews

• TG

  Triana Gonzalez

  2 days ago
  1.0
  Food is dry and not tasty. Only thing that was fresh and hot are the onion rings. Customer service they need to work on their attitudes! Never coming back here again!!!! And they mistaken the size on our drinks we order! Y'all have one damn job!
• NZ

  Naz ziad

  Jul 19, 2026
  1.0
  Don’t come here. This was easily one of the worst Sonic experiences I’ve had, and judging by the other reviews, I’m clearly not the only person who has had problems at this location. Bethany’s customer service and communication were honestly terrible. For a manager—let alone the general manager—I was shocked by how dismissive and unprofessional she was. Based on how she spoke to customers and employees, I also would not recommend working at this location. We came by around 7:00 p.m. on a Sunday, and there were maybe two or three cars total between the drive-thru and the stalls. Somehow, it still took approximately 25 minutes to make one drink. Because some Sonic locations have walk-up windows, we politely asked whether we could walk up and order the drink instead since the line was not moving. Bethany responded, “There are carports to park in or the drive-thru.” We clarified that we were simply asking whether this location had a walk-up window because we only wanted one drink. Instead of answering the question, she repeated the exact same response like a robot. It was such a simple question, yet she acted irritated and spoke to us with a smart attitude. At first, I assumed she might be a younger employee who had not yet learned how to communicate professionally. Finding out she was the general manager made the interaction even more unbelievable. A manager should be able to answer a basic question clearly, remain respectful, and set a better example for the staff. I have already contacted corporate and asked them to look into the management and overall performance of this location. The wait was already ridiculous for one drink with barely any customers, but Bethany’s dismissive communication made the experience even worse. This Sonic is in a great location and should be doing much better, but poor leadership and customer service are clearly holding it back. Save your time and go somewhere else.
• MM

  Monique Martinez

  Jul 13, 2026
  1.0
  Came to this location on Sunday, with my daughter, I pushed the button because I was ready to order, yet it took a long time to take my order and the customer service was bad she took my order and then didn't fix the screen for me to pay wait again and still nothing not even my drinks was a little piss. I pushed the button again and told her what the lady what happened and still she wanted me to pay for the drinks after wait for a long time for two slushes and I just couldn't believe it. So I got even more pissed off and I thought wow, what kind of customer service is this and usually they are nice and friendly but this time. Wow!!!! NEVER again coming back to this location until they get customer service friendly and the machine to order dont take long.
• SC

  Stan Czernickins

  Jul 11, 2026
  4.0
  Ran through for a drink and some fries. The drink arrived quickly but had to wait about six minutes for fries at lunch hour. I don’t know if they’d just had a rush or if it was just moving slow. It wasn’t terrible, just something to keep in mind if you only have a limited lunch break.
• AJ

  Amya Johnson

  Jun 23, 2026
  1.0
  Went here right after a movie ordered ahead around 11:40pm. I order two smash burgers 1 double paid extra for bacon and 1 triple with bacon both with fries. The first time it came out we received two double smash burgers no bacon and a side of tots. I bought it to their attention explained our order was mainly wrong we had no bacon and a triple was a double. The worker said he understood and took it back second time around we got a double a large fries and a triple still no bacon on either at this point we are annoyed because now its 12:15am and we been here for a while, we finally get them to take our burgers back to add bacon. My triple burger bun came back ripped and smashed so it’s reasonable to believe they were frustrated but so were we. Completely unprofessional and just not the best experience for 2 burgers 2 fries and 2 drinks. Completely unprofessional should’ve been fixed the first time as i understand mistakes happen but it took them three times.