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McDonald's

2.9
(181 reviews)

Business Details

13180 W Bell Rd, Surprise, AZ
85378, United States
(623) 250-0465
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
Come visit us at 13180 W Bell Rd in Surprise. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

McDonald's
13180 W Bell Rd, Surprise, AZ
85378, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

2.9
181 reviews
5 stars
66
4 stars
14
3 stars
15
2 stars
13
1 star
73
  • BD
    Bruce Donaldson
    5 days ago
    2.0
    I had a pretty bad experience today. V I ordered ahead using your app. 2 sausage egg McMuffins, a coffee, a Diet Coke. I had to wait over 15 minutes because clearly you MM make the order till I was waiting at the window. Then once I got the order I requested a carry tray and the guy took off for several minutes to help a different window. Once a different employee came to the window she was able to get me a tray. I had to point them out cause she didn’t know where they were. When I got to my destination, no napkins. This was the worse experience ever at McDonald’s. Apparently you guys don’t realize, I have options and I’ll think long and hard before using this option again.
  • MC
    M C
    Jun 30, 2026
    1.0
    My medium fry was not full at all. As much as they charge it seems they could at least fill the box full. But my biggest complaint is the young man working the second drive through window didn't speak a single word to me. I even had to ask him a question, he just handed me my stuff. I nicely told him thank you and to have a good day. Not a word from him still! I phoned the restaurant after leaving and asked the lady that answered if the employee working the second window is nonverbal. She informed me that he CAN talk. I am just so shocked that he could be so rude and careless even when I was talking and being very kind. Wow! If you don't do people, get out of customer service!!!
  • SS
    Sasha's Servin
    Jun 24, 2026
    2.0
    Very disappointed. It's amazes me that in Arizona the ice cream machine is always broken. WTH!!
  • JC
    Jose Cardona
    Jun 4, 2026
    1.0
    I've come to this mcdonalds a few times and every time it's bad experience the service is super slow and it takes the workers forever to come to the front and when they do they come with a aditude.
  • SB
    Sheryl Buffington
    May 27, 2026
    2.0
    Be careful this location has a regular and large size ice cream cones. We order large and paid for large. It was a small size. We were told by an employee and supervisor that they were sorry but this is the size you get at this particular store.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 13180 W Bell Rd, Surprise AZ?

McDonald's at 13180 W Bell Rd in Surprise is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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