McDonald's

Reviews

• KR

  Kass Real

  5 days ago
  1.0
  ⭐️⭐️ Unfortunately, I’ve had multiple bad experiences at this location, and the customer service is consistently horrible. Every time I come in to pick up an order, there are customers waiting at the front for their food or simply trying to ask a question, yet there is often NO ONE at the front. Employees seem to stay in the back while customers are left waiting. I’ve also personally waited over 20 minutes in the drive-thru for something as simple as fries. My partner eventually had to get out of the car and go inside to get our order. What’s even more concerning is the lack of professionalism I’ve witnessed from employees. They don’t appear to wear name tags, I’ve seen employees argue with customers, and on one occasion I even witnessed an employee flip someone off. I’ve also watched an employee walk right past multiple customers waiting at the front without even acknowledging them or asking if they needed help. This has happened repeatedly, so it clearly isn’t an isolated incident. The customer service and overall attitude at this location are unacceptable. Management really needs to take a look at the Google reviews because these complaints seem to be a recurring issue. Something seriously needs to change at this location.
• LJ

  Lisa Jaffe

  Aug 24, 2026
  1.0
  We once again had a horrible experience here! The Manager in Training Elle was horrible, getting us out of there was more important than making sure our order was correct and when told it was not correct she immediately got an attitude with us like it was our fault! Yes fast food but if you work there act like you like your job and be kind to you guests! That’s not the kinda of staff you want representing your store! On the other hand the other manager that helped us was kind polite apologized for the inconvenience and mistake! So kuddos to her!
• WK

  Whitney Katzenbach

  Aug 22, 2026
  1.0
  If I could give this McDonalds a zero, I would. Unfortunately, we have given this location a few chances and it has always been a horrible experience. You should never have to wait 30-40 minutes in the drive-thru line to receive food. And then when you receive the food, it is incorrect. Then you are stuck with 2 options…sit in the drive thru again or go inside where there are no staff members that even check the counter area which forces you to sit another 30 minutes to fix the food. They don’t appear to be understaffed as I have seen tons of employees, so clearly there is a training and management issue. I am willing to drive 20 minutes away to a different location with better quality control and customer service then ever use this location. Hoping this review is used to improve the situation or at least warn other patrons.
• LT

  Larissa Tiazkun

  Aug 21, 2026
  1.0
  *Mcdonald's customer complaint number* 1-(800)-244-6227 I was recently at this particular McDonald's on 8/21/26. I placed an order at the drive through at 5:30pm of 4 spicy chicken sandwiches with extra mayo and one of them without lettuce along with 2 medium fries. I noticed that the screen was wrong and said to them they forgot the one with no lettuce. She said she would fix it. I went to the first window and asked again. Again, they assured me it would be fixed. I went to the second window and asked again if they made one without lettuce. They said no and told me to pull up to the 3rd window and they would get it for me. FIFTY FIVE MINUTES it took them to make a spicy chicken sandwich with extra mayo and no lettuce. After waiting, I went inside and had them remake the whole order since everything was cold. I got home and the order was still wrong. I had one without lettuce but no extra mayo. This franchise needs a new owner STAT. AVOID THIS MCDONALD'S. TRUST ALL THE ONE STAR REVIEWS!!!!
• EP

  E P

  Aug 20, 2026
  1.0
  Worst! You will wait over 10 minutes just to get help. You will then wait over 20 minutes after they say it's ready. If you all about your order you will be told to "just wait", and "it will be out when it's ready". Very rude staff and zero attention to detail. Once you actually receive your order, half of it is still missing. When you go in to tell them (yes you have to wait for them to even notice you are there), they will yell at you again for bothering them. While I was there today I watched 2 other people being brushed off and told to wait their turn when they were standing at the front of the counter. I also witnessed a 3rd person ask for a cup of ice water and never saw the guy she asked ever again. She just left after over 20 minutes. Just because it's in your neighborhood didn't mean you will get it faster, keep on driving, go anywhere else. I promise you will get your food faster and get home sooner.