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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(922 reviews)

Business Details

13953 W Waddell Rd, Surprise, AZ
85379, United States
(480) 498-7978
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Surprise, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13953 W Waddell Rd, Surprise, AZ
85379, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 13953 W Waddell Rd in Surprise, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
922 reviews
5 stars
385
4 stars
126
3 stars
82
2 stars
60
1 star
269
  • EG
    Emily G
    Aug 13, 2026
    5.0
    I come here pretty much every day before work and they never take forever, always have my drink right, food is always great. The staff is always lovely and kind here (and fast!) 💖 I think people are a little too inconsiderate of the fact that theyre one of the 40 million people in line in the middle of a crazy rush, order ahead if its so bad to you lol
  • KL
    Keith Lawrence
    Jun 28, 2026
    1.0
    We went to the freshly renovated location. They tried to add items to our order without our permission. After correcting that issue they gave us .50 less change than owed. Not a big deal, except Chris and manager Kylee argued that we didn’t give .50 when we did. Thank goodness for our dash cam. A waste of time and a wild lack of service. Take your business somewhere else people.
  • AA
    alexandrarae
    May 23, 2026
    1.0
    No stars. Customer service is horrible, staff is so rude. I tried calling multiple times to place a large order for my son’s class, I left multiple voicemails no one ever returned my calls. I ended up driving all the way to bell road to give them my business. This location has the nerve to ask for tips with their horrible service
  • LD
    Lorie DeLap
    Apr 5, 2026
    1.0
    We just went through the drive-thru to get coffee and donuts. The coffee had no cream or sugar even though we ordered it. The donuts were smashed when you try to call the phone number it goes straight to hold. I would not recommend this Dunkin donuts.
  • AD
    Ary Diaz
    Apr 4, 2026
    1.0
    The employees have no sense of urgency. You’re working in a fast food code shop on a Saturday morning during prime time. You have to be moving constantly. The cook reminds me of the sloth in zootopia. The frustration of watching someone work that slow was crazy. The coffee was watery. The donuts were mediocre. The Dunkin off of 303/bell needs to come train these employees.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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