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Chick-fil-A

4.3
(3,248 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Surprise Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
13725 W Bell Rd, Surprise, AZ
85374, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 13725 W Bell Rd in Surprise, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.3
3,248 reviews
5 stars
2,229
4 stars
467
3 stars
199
2 stars
104
1 star
249
  • JB
    J K (Rod, Shot, and Blade)
    Jun 24, 2026
    5.0
    Great service, phenomenal attitudes, and Penny grabbed us extra napkins when my wife needed! Thanks y'all!
  • RR
    Robb Rodriguez
    Jun 23, 2026
    5.0
    Another great experience! Staff is always pleasant here. While we were in line we watched a team member interact with a little boy that clearly had speech difficulties. She handled the situation with grace, the smile that little boy had on his face after his interaction was priceless.
  • MT
    Mark Thomas
    Jun 20, 2026
    1.0
    Giselle was incredibly rude and was not kind and not patient at all, so quick to get our order and go straight to her phone with the other girl taking orders! Be kinder lol
  • SB
    Scott Bram
    Jun 18, 2026
    5.0
    As with most Chick-fil-a locations, the food and service are well above average. Food prep was longer than expected based on experiences elsewhere, and I've only been here once recently so I didn't count it against them. The layout of the dining room doesn't feel great because you're either along a walkway or staring at drivers in the drive-thru line. If this place gets busy, it seems like the parking situation could be questionable.
  • CD
    Carlos Danger
    May 28, 2026
    2.0
    The owner of this restaurant send a promotion in the email every Mondays if a customer orders through drive-through between 2-5pm they will get the promotion award for that week dropped in their reward account. last Monday’s promotion was order drive-through between 2-5pm get 8 pieces chicken nugget for the following week deposited in your account. this glitch has been happening on and off for the last month with me. I have been part of this promotion for the last two years. so on May 18, I took advantage of the promotion again I went through drive-through and ordered Sunday ice cream and the following week. I was supposed to get 3 piece chicken tenders. which I did not, I called the restaurant on Thursday May 28. They had a phone issue which Tylor confirmed. It was routed to corporate office and I explained to them and then I got a call from Tylor Olandis he said he is one of the manager, and I explained everything to him. Taylor told me your order was Carry out instead of drive-through I said that’s not true. I said why would I take advantage of the offer which clearly states must be drive-through.& I go inside the restaurant get it carry out. It doesn’t make any sense? it defeats the purpose it would be stupid on my part. It’s not like I’m new at this. I’ve been doing this for two years. and his response was I don’t know? that’s what it shows. Well, I said that’s a glitch or you guys are doing something on purpose. again, the promotion clearly calls for drive-through. Why would I go in in the restaurant for carry out? I repeated to him for? and another thing I complained to him I said memorial day holiday I received same promotion Monday the to go through drive-through and then you guys were closed at 4 PM on Monday gallon of gas is $5. for me to drive over there and then you guys are closed and why would you send those emails out? I know they are electronically generated. but as a customer to me, it doesn’t matter I’m not a psychic. They should’ve stopped the email for that week. He said well on the app. It shows we close at 4pm. I told him I didn’t order in the app until I was next-door Bath and beyond parking lot after I drove all the way from my house 303 freeway in Greenway how would I know you guys are closed at 4 PM? I found that out when I was next-door to your parking lot. again, he was not sympathetic towards my frustration and the mishap on there part twice I told him look, I usually don’t like to go on Google page and write a review. I don’t like to punish the owner operator. I like one person to take care of it is the GM and not let 3000 other customers know about the problem. But you force my hand to go on Google review and share my bad experience and I will unsubscribe from your promotion.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified July 05, 2026Yext Knowledge Graph
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