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McDonald's

3.4
(723 reviews)

Business Details

9251 E Shea Blvd, Scottsdale, AZ
85258, United States
(480) 451-1803
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9251 E Shea Blvd, Scottsdale, AZ
85258, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9251 E Shea Blvd in Scottsdale, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
723 reviews
5 stars
295
4 stars
114
3 stars
79
2 stars
61
1 star
174
  • AM
    Adrian Moreno
    2 days ago
    1.0
    Old lady up front was really rude for no reason. Was talking shit under her breath and as we left she started arguments with other people . She needs to be fired
  • TC
    Terence C
    2 days ago
    5.0
    Tried this Mc Donalds * service was good *food hot and fresh *Staff friendly Will come back to this one.
  • AJ
    Aubrey Jo
    Oct 29, 2026
    1.0
    We told the drive thru worker that our order was not correct on the screen, but he assured us our order would be when we pulled up and asked us to pay. We pulled forward, we got our food, and we were missing a sandwich. The manager was serving us (October 29, 2026 at 9:27am) and said we couldn’t get our third sandwich. She became aggressive when we asked for it and told us we didn’t order one and “I’m the manager so I wouldn’t lie to you.” We told her the situation with the drive through order being wrong and she said “you have to verify your order up there. You paid for this. I can’t give you your sandwich or a refund.” We told her we did check our order, told the worker it was wrong, and that we paid for a third sandwich. We asked for our third sandwich and she wouldn’t give it to us originally. After she continued to be aggressive for a few minutes, she said “I’ll be back with your refund.” She returned, instead, with our sandwich. That was what we wanted originally, so that was fine, but then she was rude to us again on our way out. She said “okay, bye” in the middle of us talking to her. That manager had worse customer service than the other staff. She was rude, inconsiderate, aggressive, and behaved poorly. I am severely disappointed in her behavior and can not believe a person with such a horrible temperament is in charge of customer service for this location.
  • AH
    Aleia-Lauren Hazard
    Oct 26, 2026
    1.0
    Whoever Mason is who just answered the phone call cussed and hang up on me at 6:34 PM on Monday, October 26 needs to be seeing some corrective action. Cussing on the phone and saying “why would they even pick up?” When I called to let them know that they failed to provide items to me and We are already 28 minutes away. To add insult to injury- I drove back to the store and spoke to the manager - when I told him he laughed and said “yea - mason is on lunch and he told me about that - he couldn’t hear you so he hang up” As I’m walking out, he’s laughing to mason about the interaction. They’re lucky I’m more composed, but the behavior they showed could make another customer choose violence. What do you expect from McDonald’s tho right?
  • AS
    Atom Sakowski
    Oct 17, 2026
    2.0
    Edit: On my way out, my husband and I were using the restrooms, which is of course very small, and an employee came in with someone else clearly standing there waiting for us to leave. Once we did they left shortly after. So add drug deal in the bathroom to the list of fun the employees are having here. There were kids right outside the bathroom. Definitely won’t be back. I waited 20 minutes in the dining room for two poorly assembled cheeseburgers and a cold 4 piece nugget. The amount of cars that were able to make it through the drive through in the time it took to get my order tells me it’s an operational issue and not volume issue. This wa my third and last visit to this location. Last time the place smelled like a bathroom, and the time before that I was in the drive through and and the teenagers running the place were basically horse playing and being obnoxious when I got there and treated me like it was me who interrupted.

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Certified November 01, 2026Yext Knowledge Graph
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