Serrano's Mexican Food Restaurants

Reviews

• DQ

  Denise Quijada

  May 13, 2026
  2.0
  First time coming here and I won't be back. It took over 40 min to get one lunch order that I ordered as I was seated to ensure it was delivered quickly. I had to mention chips to get any. The server was sweet but completely overwhelmed running back and forth like crazy to try to take care of everyone. This is not directed at the server but management. They need to schedule better or hire more people. If I hadn't been in such a rush to leave I would have refused to pay since I didn't have time to eat and enjoy my food but I couldn't afford to sit and while for the manager to explain the horrible service.
• PR

  Phoenix Rising

  May 9, 2026
  2.0
  I ordered dinner through their app to pick up totaling basically $91. Once I arrived home I realized they forgot guacamole and sour cream for multiple orders. So I had to return to the restaurant. I was barely met with a sorry. (I know I’m a Karen) The guacamole I received was brown and disgusting. Everyone knows guacamole makes a Mexican meal. The food was good not amazing. For $100 I think there are a lot of other Mexican restaurants to consider. Also for $3.99 the size soda you get you could buy a 12 pack at the store. I don’t know if it was even 12 ounces with the ice. I always want to like this place but there’s always an issue. For the price and hassle I don’t know if I can recommend. They’re never gracious in assuming responsibility - there’s an air of combativeness. It’s weird.
• FG

  Frank Gosztyla

  May 8, 2026
  5.0
  Love this place. Food and service is always great. The food keeps us coming back.
• KC

  Keri Carmean

  May 3, 2026
  1.0
  Do not waste your money!!! Went to dinner here tonight, restaurant smells like cigarettes. Food was disgusting and old. We waited for over 25 minutes to be seated when there was tons of open tables that just needed to be cleaned. We will not be returning
• WM

  Wes Murray

  Apr 25, 2026
  5.0
  Michael the Server was the uber best!! He was the ultimate Jonny on the spot with the most excellent and hydrating salsa I’ve ever eaten. You are what you eat, so I’m like 80% salsa now. Michael the Server also hooked me up with my omelette being cooked in butter instead of vegetable oil. Vegetable oil gives me rapid onset diarrhea that would brown mist half of the establishment. Caleb the Forgiven did not hook me up with potatoes cooked in butter, but it’s cool because it was a short-notice request. Michael the Server would’ve hooked me up for sure. All blessings to Michael the Server for his excellent service. I hope that Caleb the Forgiven will learn from Michael the Server’s fine tutelage.