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Brand Certified

Chipotle Mexican Grill

3.6
(966 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
351 N Montezuma St, Prescott, AZ
86301, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 351 N Montezuma St in Prescott, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
966 reviews
5 stars
424
4 stars
186
3 stars
107
2 stars
54
1 star
195
  • AF
    Al Fo
    Aug 16, 2026
    1.0
    Placed online order on their website. Location was out of chips and were not able to refund me or provide me with a way to get a refund for the missing items. They told me to go through the app I ordered on. I informed them that I placed the order on their website not on an app. Asked for a number to call as there is no number listed on the website. Had to wait over 12 minutes to get the phone number to call. When o got the phone number and left I tried to call the number provided only to realize the phone number was missing a digit. Had to turn around and go back to the location to get the phone number again. It should not be this difficult to get a refund on a missing item from an online order through your website. Will not be ordering again.
  • CF
    Cassandra Fleming
    Aug 14, 2026
    1.0
    I live right by this Chipotle so it is the one we always go to for dinner. Every single time we go there, which is often, their customer service is terrible right off the bat. Mostly almost always they are out of cooked meat and they refuse to make more which I have 3 kids to feed as well so the food is not just being prepared for 1 person. There have even been times when they have said they were out of cheese. When we do get the food made, the rice under cooked and the meat is over cooked. The staff is not friendly or personable by any means, including the management. I would love if they had someone higher up on the totem pole to put the place in check and correct all the issues. It could be a nice, good restaurant.
  • ED
    Eddy Dunkel
    Aug 10, 2026
    5.0
    Super friendly staff.
  • SN
    S N
    Jul 26, 2026
    1.0
    Complete garbage, staff can't communicate. Steak fry as hell. The display of the food messing. So are the tables. Complete garbage
  • HL
    Hunter Lane
    Jul 15, 2026
    1.0
    Typically I really enjoy chipotle but this location as consistently under performed. Customer service is very poor here. I’m pretty I have received Costco samples larger than the scoops of rice, meat, and cheese I got in my bowl. Didn’t help that the ice machine was broken… again! And due to lack of dollar bills I got over $5 back in quarters and dimes. Honestly was so tough it was almost comical to me but the workers acted like it’s just the daily normal.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Prescott known for?

Chipotle Prescott is a fast-casual restaurant offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads, emphasizing responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Prescott?

Chipotle Prescott is open every day from 10:45 AM to 7:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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