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Whataburger

3.7
(235 reviews)

Business Details

3927 E Thomas Rd, Phoenix, AZ
85018, United States
(480) 347-9134
https://whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
3927 E Thomas Rd, Phoenix, AZ
85018, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.7
235 reviews
5 stars
130
4 stars
24
3 stars
10
2 stars
18
1 star
53
  • DW
    Diana Marcela Fontecha - Willis
    Aug 7, 2026
    5.0
    The young man was friendly knowledgeable and courteous. He made a nice comment that my perfume reminded him of his nana!! Im only 45!!! 🤣🤣🤣 The food was hot and plentiful. The dining area was clean and so was the soda fountain. Thank you for such a great experience.
  • EP
    Edgar Rodriguez Perez
    Jul 28, 2026
    5.0
    Stopped in today for a quick meal today, considering how busy this location was when I walked in I was impressed at how efficiently managed the location was. Service was the best ive seen from any fast food restaurant in a long time, even during the rush hour. The manager (Sylvia) was helping out in all departments making sure none of her teammates were falling behind. Definitely need more teams like this at all whataburger !
  • CA
    Cienna Acevedo
    Jul 28, 2026
    5.0
    It was the first time in a long time that I've stopped by and the manager Sylvia had given me the best experience yet! She took care of me from greeting in to the store, to making Sure I was set through and through . Customer service 10/10 !
  • SA
    Samantha A.
    Jul 28, 2026
    5.0
    I love coming here the manager Sylvia always know how I like my burgers and always greet me with a friendly face. I recommend coming to This location for her solely. The rest of the staff seem great as well. My burger always comes out the way I ask and I am a particular gal!
  • SR
    Sean Ri
    Jul 26, 2026
    1.0
    There's nothing like a fresh hot Whataburger, it's an experience in it of itself. Very sad to leave this review as my wife and I absolutely love Whataburger. We will still be customers but not at this location. They messed up an order, no biggie. We called, they apologized and said the next order was free. Then when my wife goes through the drive-thru they treat her like she is scamming the place for a free burger. She tried telling them her name and the order number, the manager didn't listen and instead referred to their "group chat" to see if my wife was telling the truth. It's over 115° today. My wife drives an older car that doesn't have the best air conditioning (might be why they didn't believe her?). They told her to sit infront of the drive thru, directly in the sun. She ended up paying for the meal just so she could leave. She came home in tears, my wife NEVER comes home in tears. This location hasn't been open long, we were so happy when it did. Now we'll have to drive an extra few miles again anytime we want Whataburger. We don't want a free order or our money back, we just want to be treated like people so we're not going back. The manager (Laura?) hung up on me when I called, as soon as she found out what I was calling about. Not to mention, unlike other (real) Whataburgers, this location flashes their burgers. My bad, flashing is a kitchen term. They pre cook the burger patties and reheat them when the order comes in. Don't believe me, go order a burger when they're slow. I tell no lies, only of a sad experience.

Frequently Asked Questions About Whataburger

What is the address of Whataburger in Phoenix, AZ?

Whataburger is located at 3927 E Thomas Rd, Phoenix, AZ 85018, USA.

What are the operating hours of Whataburger at this location?

Whataburger is open 24 hours a day, seven days a week, at this location.

Brand Certified Facts from Whataburger

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Certified August 23, 2026Yext Knowledge Graph
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