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Subway

3.5
(127 reviews)

Business Details

(480) 759-9171
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 3961 E Chandler Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3961 E Chandler Blvd, Phoenix, AZ
85048, United States

Hours

Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday9:00 AM - 10:00 PM

Menu

1 menu · 117 items

Explore offerings from Subway on 3961 E Chandler Blvd in Phoenix, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 3503-0 Menu en-US

117 items

Reviews

3.5
127 reviews
5 stars
62
4 stars
11
3 stars
12
2 stars
9
1 star
33
  • ST
    Sahit Tallapragada
    Sep 18, 2026
    1.0
    SUBWAY CORPORATE, THE OWNER, AND MANAGEMENT: YOU SERIOUSLY NEED TO PAY ATTENTION TO WHAT IS HAPPENING AT THIS LOCATION. I had one of the most frustrating and irritating experiences at this Subway. I came in expecting fresh food and basic customer service, but instead, I walked away extremely disappointed with the food quality and the way I was treated. The food quality was unacceptable. When I raised my concerns, the employee working at the front, the heavyset guy making the sandwiches, told me the food was old and offered a refund. If the food is old or potentially spoiled, WHY IS IT BEING SERVED TO CUSTOMERS IN THE FIRST PLACE? IS THIS SUBWAY’S SOLUTION? SERVE OLD FOOD, WAIT FOR CUSTOMERS TO COMPLAIN, AND THEN OFFER A REFUND? The employee’s behavior made everything even worse. I asked him for his name and the manager’s details because I wanted to escalate my complaint. HE REFUSED TO IDENTIFY HIMSELF AND REFUSED TO PROVIDE THE MANAGER INFORMATION I REQUESTED. He told me the manager is never in the store. I provided my phone number and contact details so the manager could contact me, but I was left with the impression that nobody was taking my complaint seriously. THE MANAGER IS NEVER THERE, THE EMPLOYEE WON’T IDENTIFY HIMSELF, AND THE CUSTOMER IS EXPECTED TO JUST WALK AWAY? WHAT A CONVENIENT SYSTEM. The employee’s attitude was extremely rude, dismissive, and unprofessional. Whoever is responsible for training this guy needs to take a serious look at his customer-service skills. Customers deserve basic respect, especially when raising concerns about the food they are being served. I also witnessed another customer throw away their food right in front of me. I cannot personally confirm why that customer discarded it, but seeing that happen while I was already dealing with my own food-quality concerns made the situation even more concerning. SUBWAY CORPORATE — ARE YOU ACTUALLY MONITORING WHAT HAPPENS AT YOUR FRANCHISE LOCATIONS? I am reporting my food-quality concerns to the appropriate local food safety authorities for investigation. I expect the owner and corporate team to investigate the food-handling practices, employee conduct, and the way customer complaints are handled at this location. I am not looking for a generic apology. I want accountability, a proper investigation, and a response to the concerns I raised. I provided my contact details for follow-up. To the owner and management: Train your staff, investigate the food-quality concerns, and make sure customers are treated with professionalism. A REFUND DOES NOT REPLACE FOOD SAFETY, AND RUDE CUSTOMER SERVICE IS NOT ACCEPTABLE. Based on my experience, I would not recommend this location. SUBWAY CORPORATE — YOUR CUSTOMERS DESERVE BETTER. ONE STAR, AND I EXPECT ANSWERS.
  • EC
    Eric Curran
    Aug 8, 2026
    5.0
    Came to this location for lunch today, first thing I noticed was the restaurant was completely spotless clean. I was met by Cam and Olivia with the most wonderful smiles ever. The conversation was great and the level of service was top shelf. They Definitely represent this location. If they are the standard for all your employees, I would imagine you have a great staff..
  • SS
    Sam Szatkowski
    Aug 4, 2026
    5.0
    Excellent service and sandwiches. Clean as well.
  • JI
    Joseph Simrak IV
    Jun 29, 2026
    1.0
    Playing alike toys!
  • AB
    Alexcia Batiste
    Jun 11, 2026
    1.0
    The lettuce was brown and the tomatoes turned to mush on the sandwich and had a weird taste. Horrible sandwiches. The tomatoes looked like they were frozen and unthawed

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3961 E Chandler Blvd, Suite 103-A, Lakeside Plaza, Phoenix, AZ 85048.

What are the operating hours of the Subway at Lakeside Plaza?

Subway is open from 8:00 AM to 9:00 PM Monday through Thursday, 8:00 AM to 10:00 PM on Friday, 9:00 AM to 10:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from Subway

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Certified September 27, 2026Yext Knowledge Graph
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