A locally owned ice cream shop , Scooptacular is a handcrafted ice cream shop located in the heart of Arcadia Plaza. We are known for our small batch , high quality ice cream made with real ingredients and big creativity. Popular flavors like Cookie Monster , Camelback Crunch , Laveen Concrete , and rotating seasonal picks keep our menu fresh and fun. Whether you are stopping in with family , planning a casual date night , or searching for the best ice cream near me , Scooptacular is a local favorite for all ages. We offer dairy free options , dog friendly ice cream , shaved ice , and a warm kid friendly atmosphere that makes every visit a treat. Come see why we are one of the most loved ice cream shops in Phoenix.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.