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McDonald's

3.1
(2,636 reviews)

Business Details

5750 W Thomas Rd, Phoenix, AZ
85031, United States
(623) 247-4508
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5750 W Thomas Rd, Phoenix, AZ
85031, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5750 W Thomas Rd in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,636 reviews
5 stars
845
4 stars
378
3 stars
385
2 stars
217
1 star
811
  • GS
    Gordo Srt
    6 days ago
    1.0
    Waited like 20 min for a 5 dollar meal and two coffees and when I got the food gave me the wrong coffe don’t recomends pretty sure it was the maneger lol
  • RN
    Reyna Nolasco
    Aug 22, 2026
    1.0
    Horrible no antienden y tarda un montón paraq te den la orden, pesimo servicio
  • CG
    Carlos Gonzalez
    Aug 19, 2026
    1.0
    Disculpen pero es un ervicio en este mconald pesimo pides tu orden y te Dan otra y muy desagradble el servicio no vulvo a este mcdonalds
  • TD
    Tj Dougherty
    Aug 1, 2026
    1.0
    Worker was courteous enough to hide my food while they unlocked the restroom...other than that food was served cold..no fountain machines no cashier...automated service..Just a rough location...would not recommend
  • MS
    Mariana Salazar
    Jul 22, 2026
    1.0
    This was one of the worst customer service experiences I have had. I placed my breakfast order before 10:30 a.m., so there should have been no issue with preparing the food I had already paid for. My pickup time was scheduled for later because the restaurant indicated the order was still being made. I went out of my way to arrive at the scheduled pickup time, only to be told they were not going to make my order because breakfast hours had ended.What made the situation even worse was the attitude of the staff and manager. Instead of trying to resolve the issue or showing any understanding, they were rude, dismissive, and unprofessional. As someone who works in the food industry, I understand that mistakes happen, but the way customers are treated when problems arise says a lot about a business.The manager claimed that my order had been refunded, yet I still have not received my money back. Not only was I left without the food I ordered, but I also wasted my time and gas driving there for nothing. Being told one thing and then not seeing the refund makes the situation even more frustrating.If a restaurant accepts and confirms an order, it should honor that order or at the very least communicate respectfully and process a refund immediately. The lack of accountability, poor customer service, and failure to follow through on the promised refund have ensured that I will not be returning. I would not recommend this location to anyone expecting professionalism or basic respect as a customer.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5750 W Thomas in Phoenix?

McDonald's at 5750 W Thomas, Phoenix, operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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