Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Order a Dbl quarter pounder with cheese with no salt, and light onions and no ketchup.
Had food dilivered and received what was an old regular double quarter pounder that clearly had salt on it, along with onions and I kid you not 5 pieces of shredded lettuce and no tomato.
Tried calling the location and stayed calling for 10 minutes and no answer.
KV
Kuki V
May 9, 2026
1.0
This has to be one of the worst locations to come to. I don't order anything complicated, just a coffee with 5 cream and 5 sugar. The past three times I went the coffee was either watery or had coffee grinds in at the bottom. Today I ordered 3 and why were all of them three different colors? Still with the coffee bits at the bottom. Ridiculous
TB
thee BenSolo
May 3, 2026
1.0
I have been here multiple times and took the first few times to they are maybe busy. I have picked up here now 5-6 times are clearly see these little childish children playing around thinking its funny to ignore me yet they can come and only speak espanol to customers and give them orders. Why should a manager have to now 3 times in a row come and apologize for me having to wait 10 minutes. I won’t be returning there even if new more mature staff is hired on. Also i will be telling everyone I know not to do busy at this location. I advise everyone do the same.
CS
Crisitian Sanchez
May 3, 2026
1.0
Terrible location. The worst customer service. Lazy workers. The blocked the curbside pick up so you were forced to wait an hour in the drive through or go inside and try your luck. We decided to go inside and there wasn’t a worker to be found in the front.
KC
Kris Cuozzo
May 1, 2026
1.0
Will NEVER COME BACK to this location again. Nobody at the front in any capacity, no napkins, straws, or anything else in the lobby. You have to order everything through the kiosk, and the restrooms have to be opened by a button, you have to walk around a counter to even see an employee, and even with me saying excuse me to multiple staff, I was blatantly ignored until one of them finally told someone I was there and he came up. This location took all human interaction out of the process. As a healthcare worker and human being in general, it's been a long time since an establishment made me feel like I was less than a person and completely invisible!! Honestly there's a dunkin next door in the same parking lot, and actual human beings to take your order and help you out. Will definitely be spreading the word to all my healthcare friends to avoid this location like the plague!!
What are the operating hours for this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru at this McDonald's is open 24/7.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24/7 via their online ordering service or McDonald's app.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is this McDonald's located?
This McDonald's is located at 9120 West Thomas Road, Phoenix, AZ 85037, USA.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, nearby coffee shops include Dunkin', Good Vibes Nutrition, and 7-Eleven.
What healthcare facilities are near this McDonald's?
Nearby healthcare options include Phoenix Pain Treatment, West Valley Pain Solutions, Penny Injury Chiropractic, John Q Quackenbush, Perfect Dental Group, Hand Therapy Partners, and Diamondback Healthcare Center.
Are there any places nearby where I can get a haircut or grooming services?
Yes, nearby barbershops and beauty salons include Diamond Kutz Barbershop, Dmnd kutz Barbershop w Phoenix, Tailored By Emmanuel, and All About You beauty salon.
Is there a convenient retail or store nearby if I want to shop before or after my meal?
Yes, nearby retail options include Caesar's Uniforms and Life Uniform clothing stores.
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