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McDonald's

3.1
(5,371 reviews)

Business Details

3455 W Peoria Ave, Phoenix, AZ
85029, United States
(602) 942-5780
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3455 W Peoria Ave, Phoenix, AZ
85029, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3455 W Peoria Ave in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
5,371 reviews
5 stars
1,617
4 stars
847
3 stars
883
2 stars
510
1 star
1,514
  • TC
    Tambi Comer
    2 days ago
    1.0
    There drive thur was closed and I had a pick up so I in and let them know and was told to step aside a wait and they were making it. Stood there for a long time over 10 minutes and was told that the cashier never checked me in. Made me very late to returning to work.
  • AE
    Amy Erickson
    Aug 21, 2026
    1.0
    I don't usually review places, but this McDonalds sincerely deserves a bad review. I've taken my daughter here because there's a play place, but the atmosphere is usually pretty sketchy with illegal activity and the usual homelessness. Doesn't help that it sits right behind a bus stop. Stopped going there because of that, but did 2 uber orders in The last 6 months and both times, I didn't receive any of the requested sauces and they completely left out a whole menu item and drink both times, which makes no sense to me because the bag has a giant ticket on it that clearly states what should be in the order. Hard to mess up, unless you just don't care, so I assume that is the reason. Food was old tasting and cold. Uber not much of a help with that. Most likely will not be giving another chance.
  • ST
    Stephanie Turner
    Aug 16, 2026
    1.0
    Update just got my order after over 20 min total wait and I am disgusted at the employee who packed all customer service skills but more so at the disgusting COLD I MEAN BARELY WVEN WARM FRYS AND MY WRAPS ARE NOT FRESH EITHER! Shame on you McDonald’s this is unacceptable service and product I would never pay for this food had I not been in an uber I would have demanded refund GROSS GROSS GROSS NEVER RETURNING Horrible drive thru staff absolutely terrible the wait was insane when zero cars before me had to repeat order 3 times to 3 different people then after the long wait just to order they still didn’t have my order at the window to pay it gets so much better so finally pay move to second window only to be told by someone with horrible people skills or ability to speak clearly that I needed to park and wait even longer again NO ONE IS IN THE DRIVE THRU BUT ME NO ONE IS BEFORE ME I AM ALSO IN A FREAKING UBER!! Been waiting 10 min at the drive thru parking spot NO FOOD NO EMPLOYEE EXPLANATION!! I am totally beside myself I have been hear over 15 min total now from drive thru to spot I am in my uber driver is not getting paid for this and I am beyond annoyed worst McDonald’s experience you really should consider hiring more employees or ones that can do their job
  • NE
    Nguyen Everett
    Aug 2, 2026
    1.0
    McDonald’s used to be a special treat for me 30 years ago. Back then, one value meal was enough to fill a grown adult. Unfortunately, so much has changed over the years—the food quality, the taste, the portions, the prices, and the customer service. I went inside around 4 PM today, and almost every self-order kiosk was out of order. Only one machine didn’t have an “Out of Order” sign, so I spent several minutes entering my entire order. Right at the end, the kiosk froze and never submitted it. I had to go to the counter and ask if they received my order, and the cashier said no. I had to start all over again. Even with no line, the wait for the food was much longer than expected. What disappointed me the most was watching an elderly woman simply ask for an empty cup so she could get some water. The cashier disappeared into the back for quite a while while the woman stood there patiently waiting. Something that should have taken just a few seconds turned into an unnecessary wait. That moment really reflected poor communication and a lack of customer service. To top it all off, the portions have gotten noticeably smaller while the prices continue to climb. Spending $46 at McDonald’s barely gets you much anymore, and the food just doesn’t taste like it used to. This visit left me frustrated and disappointed. I hope this location improves its equipment, customer service.
  • CM
    Chelsea M
    Aug 1, 2026
    1.0
    This McDonald's is awful—easily one of the worst I've ever been to. The customer service is absolute trash. You can say "hello" and nobody even acknowledges you. If they forget something in your order and you ask for it, they'll either ignore you or sling it across the counter like you're inconveniencing them for asking them to fix their own mistake. Honestly, the homeless people and drug addicts hanging around outside are friendlier and show more respect than the employees working inside. I've been here at different times of the day, and it doesn't matter when you go—the staff and managers are consistently sorry. At this point, just shut this place down and open the Chum Bucket instead. It'd probably have better service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3455 W Peoria in Phoenix, AZ?

McDonald's at 3455 W Peoria in Phoenix, AZ is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

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