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McDonald's

3.2
(1,911 reviews)

Business Details

2427 W Thomas Rd, Phoenix, AZ
85015, United States
(602) 258-4421
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2427 W Thomas Rd, Phoenix, AZ
85015, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2427 W Thomas Rd in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,911 reviews
5 stars
611
4 stars
299
3 stars
301
2 stars
179
1 star
521
  • FA
    F.A. MONJE (Andy)
    6 days ago
    4.0
    Last time I talked about this place I gave them a bad review, because the service was lousy and they pissed me off. So I didn't order from here for nearly two years. It had been a minute and so I gave them another chance, and this time they did a lot better. Anything you might hear about homeless people panhandling at the drive-thru is something that I have witnessed myself, so be wise as a serpent to that sort of thing in this area, especially at night.
  • AC
    Alberto Carranza
    Aug 16, 2026
    1.0
    Worst mcdonalds in town by far. Nasty location and the workers are the worst dont come here if you want to avoid a headache go elsewhere if I could give zero stars I would they definitely need to upgrade this location and uptrain there workers . All the workers there are immature and rude until I said something now they act like victims but all that giggling and laughing like something was funny wasn't a problem before hand. I Got the last laugh and walked out of this disgraceful McDonald's.
  • CN
    Chris N
    Aug 10, 2026
    1.0
    Where do I start. They're all on their phones when you walk in there's no help. They don't care if it takes 20 minutes or 30 minutes are in order. By then you already got a refund by corporate and they don't know. People who work there do not realize what they are doing wish someone would step in and pick up for the wrongdoing and plus we will get ripped up there..
  • SP
    Shane Pedroni
    Aug 1, 2026
    2.0
    Normal mcdonalds food that was lacking but it is what it is. This location is like in a gas station and has an extremely high homeless population around and drug dealers all over. I felt like I was going to get robbed or shot at any moment over a big Mac. 😒 sad day. Not too fun, if you can hold out to eat somewhere else, do so.
  • JP
    Jared Pope
    Jul 29, 2026
    2.0
    Last few visits have not been great. Stand at the front trying to get attention to be ignored multiple times to where you have to get frustrated with them. They don't bother bringing your food to you when you have the number thing.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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