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McDonald's

3.4
(3,038 reviews)

Business Details

2845 W Thunderbird, Phoenix, AZ
85053, United States
(602) 938-4388
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2845 W Thunderbird, Phoenix, AZ
85053, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2845 W Thunderbird in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
3,038 reviews
5 stars
1,072
4 stars
551
3 stars
529
2 stars
256
1 star
630
  • AL
    A Lopezzz
    4 days ago
    1.0
    They always take forever to bring my food out everytime I come here, it doesn’t matter if I order online ahead im still going to have to park and wait 10-15 min which is completely annoying, people have places to be and if they could sit for 15 min im sure they would go inside and eat
  • AC
    Alondra Cabrera
    6 days ago
    1.0
    This mcdonalds had the worst staff members they’re not helpful the cashier lady that takes the orders didn’t even say anything at all she took up to 25 minutes for no response and when finally it was my turn to get my food she said she didn’t have my order, and made me go back in the long line i wasted over a gallon of gas sitting there. Never going here again it was a Mexican old lady that had brownish hair.
  • KS
    Katrina Sandy-Colon
    6 days ago
    2.0
    Fries were hot and fresh rest of my food was cold (nuggets and big mac) soda was flat. This location needs to work on the soda. McDonald's usually has the best coke but not this one always seems a little flat. They also forgot all of my sauce I ordered. Kids were not happy they didnt get sweet and sour sauce 😲🙈 They did actually put extra onions on the big Mac this time!
  • AP
    Ariana Portillo
    Sep 29, 2026
    1.0
    Worst experience ever says they have a 24 hour drive thur but the drive thur was close n the whole store.But took our order through the mobile app and not only that when we get there instead of stating they were closed, their employees were just eating food staring at us so when I decided to record for evidence , that's when they decided to get up and confront me hostily saying I can't record them
  • RH
    Ryan Harned
    Sep 15, 2026
    1.0
    I brought my food back to McDonald’s because my 10-piece Chicken McNuggets and fries were cold. I spoke with the manager, Randy, and asked if the food could be replaced. Instead of simply addressing the issue, Randy accused me of lying and repeatedly questioned why it took me 30 minutes to return to the restaurant. I explained that I spent approximately 15–20 minutes in the drive-thru, about 5 minutes driving home, and another 5 minutes driving back. I have absolutely no reason to waste my time and gas driving back to McDonald’s just to make a false complaint. Randy eventually replaced my fries but refused to replace the Chicken McNuggets, telling me, “It's not adding up". Essentially calling me a lier. The way I was treated by a manager was completely unacceptable. There was no attempt to provide reasonable customer service or even listen to what I was explaining. A manager should be able to handle a simple food-quality complaint professionally without accusing a customer of lying. This was one of the worst experiences I’ve ever had with a McDonald’s employee. Management should seriously address Randy’s behavior because customers should never be treated this way.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2845 W Thunderbird, Phoenix?

The restaurant is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 4:00 AM.

Does this McDonald's location offer delivery services?

Yes, delivery is available with hours varying by day, generally from early morning to late night or early morning on weekends.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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