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McDonald's

3.3
(2,992 reviews)

Business Details

1851 W Bell Rd, Phoenix, AZ
85023, United States
(602) 866-8525
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1851 W Bell Rd, Phoenix, AZ
85023, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1851 W Bell Rd in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,992 reviews
5 stars
1,018
4 stars
508
3 stars
537
2 stars
257
1 star
672
  • MJ
    Megan Jones
    3 days ago
    1.0
    Came through drive through tonight and ordered a burger a McFlurry and a thing of French fries, my fiance is eating them and then he told me babe they’re frozen I was like what do you mean they’re frozen???? Indeed were frozen…. I called and got attitude from the lady when I told her they were frozen.
  • BK
    Brian Klip
    Aug 18, 2026
    5.0
    They by far have the best deals and even better when you use the app. Not only is the food and drinks good and affordable but when there are times I dont have enough money I can always look forward to something free when using the app.
  • JS
    Jenghiz Stewart
    Aug 16, 2026
    5.0
    Just got a senior discount from Evan and the crew at McDonald's on 19th avenue and Bell road so it's nice young people the future of tomorrow. Thank you Evan and the crew for doing such a good service
  • AB
    ariana b
    Aug 9, 2026
    1.0
    today I went through the drive thru with the sole intention of wanting a crispy mcdonald's sprite, but instead i get the most disgusting abomination i've ever tasted. the sprite was warm, uncarbonated, and somehow watered down even though the attempt at ice was so pathetic that i wouldn't even consider it light ice (it was supposed to be normal mind you). it quite literally melted within 5 minutes of it being handed to me. the ice to sprite ratio was downright disrespectful and i'm seething with rage about it as i type this. and it's not even once or a few times, it's literally ALL the time. like yall are supposed to be known for the spicy sprite so where is the spicy sprite????? the one thing i was looking forward to and it was completely ruined im in shambles rn. 💔 do better mcdonald's
  • RM
    Rosa McCauley
    Jul 25, 2026
    1.0
    If you’re looking to test the absolute limits of your patience—and your digestive system—the McDonald’s on 18th Avenue and Bell Road makes for a compelling, if deeply regrettable, case study. Walking into the lobby, the language barrier is the first hurdle. The staff converses exclusively in Spanish. While I happened to understand it, I watched several other frustrated patrons completely lost as orders were called out or questions were asked. But language was the least of our worries; the true defining feature of this location is the utter and complete absence of customer service. I stood there, waiting to place an order, for an agonizing forty-two minutes. Forty-two minutes. While the lobby filled with the confused and the hangry, the crew of five employees inside seemed entirely fixated on a single, invisible metropolis: the drive-thru. Inside the restaurant, the front counter was a ghost town of ignored humanity. Eventually, a lone young man took pity on the crowd and showed up at the front registers. Bless him, he was thrown to the wolves. Within minutes, his line was snaking all the way out the front door as desperate people tried to figure out the finicky kiosks or wait for the lone register. And how was this heroic young employee rewarded by his leadership? The manager—or at least another senior staff member—proceeded to berate him, screaming and acting extremely rude right in front of the entire crowded dining room. It was painfully uncomfortable to witness. When my food finally materialized, it was clear that time, care, and basic culinary standards had long since abandoned the kitchen. Nothing was spared from the abyss of poor quality. The chicken patty was so hard it could have doubled as structural drywall. The fish sandwich leaned aggressively into the worst possible definition of "fishy"—the kind of aroma that makes you immediately question your life choices. The French fries were cold, limp, and hard all at once, defying the laws of potato physics. And the hamburger patty? Completely desiccated, hard, and devoid of moisture or joy. Dining at this location isn't just a fast-food run gone wrong; it’s an endurance trial. Between the baffling prioritization of the drive-thru, the public humiliation of the only helpful employee, and food that tastes like it was excavated from a prehistoric ruin, this McDonald’s is a hard pass. Do yourself a favor and keep driving. 18th Ave Bell Road not a good place to eat

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1851 W Bell Rd, Phoenix?

McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Wednesday, with extended hours on Thursday and Friday until 4:00 AM, open 24 hours on Friday and Saturday, and from 4:00 AM to 1:00 AM on Sunday.

When is the drive-thru at this McDonald's location open?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Wednesday, extends to 4:00 AM on Thursday, runs 24 hours on Friday and Saturday, and is open from 4:00 AM to 1:00 AM on Sunday.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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