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McDonald's

3.3
(2,970 reviews)

Business Details

1851 W Bell Rd, Phoenix, AZ
85023, United States
(602) 866-8525
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1851 W Bell Rd, Phoenix, AZ
85023, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1851 W Bell Rd in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,970 reviews
5 stars
1,012
4 stars
506
3 stars
536
2 stars
257
1 star
659
  • JL
    J Ling
    Jun 24, 2026
    1.0
    The worse McDonald food I’ve ever had. Not to mention when I got the plain sundae, it’s already half melted and I’ve never seen soooo little tartar sauce in the fish sandwich. Just like a penny. Will not go there again
  • LW
    Lynda Wade
    Jun 23, 2026
    1.0
    Went through the drive thru today and the guy working the 2nd window was so rude. After I paid at the 1st window, I pulled up to the 2nd window to get my order. The rude guy handed me 4 straws. I asked what was the straws were for because I only ordered 1 drink. He rolled his eyes at me and shut the window. About 2 minutes later, he opened the window and handed me a bag and shut the window without saying a word to me. I honked my horn. He opened the window and said “what do you want”? I said I would like my drink please. He got me a drink and slammed the window shut. I ordered a Coke, not Tea and there was no straw or napkins in the bag. I didn’t bother to honk my horn again after I was treated so horribly. I looked at my order and the fries were cold and the fish sandwich was dry and horrible! I will never go to McDonald’s again!
  • JM
    JD Morris
    Jun 21, 2026
    1.0
    we walked in the door and no one helped us then after 15 mins of waiting we had to ask someone to help us
  • CM
    Connor McAulay
    Jun 17, 2026
    1.0
    If I owned this franchise, I would do an immediate check on all of my employees and how they treat their customers. Unfortunately, this is not uncommon in the world of McDonald’s. I think that it would be a good idea to visit your Applications and not just hire anybody who applies. I have never felt so disrespected by drive-through staff. Don’t worry, we’re not ever gonna come back to this location but a tip for the future is maybe find better employees to work customer service 👍🏻
  • CS
    Conner Scranton
    Jun 8, 2026
    1.0
    Would give 0 if possible I don't even know why I bother coming to this location anymore it's always the same problems hour plus for a 5 dollar meal and management are the rudest people I've met in my life I asked the older lady manager that toke my order for a 6 dollar meal and got charged for a 7 dollar meal that comes with tomato which I am allergic to so I ask for a new burger I even blamed myself and offered to pay for a new one now she did at the end just give me the burger I wanted but I was overcharged a dollar and I've never been talked to with such disrespect and attitude in my life.tgis is a franchise and I don't like any of the ones theses owner own as they all have the worst management the one on thunderbird and the i17 is no better with rude workers/management

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1851 W Bell Rd, Phoenix?

McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Wednesday, with extended hours on Thursday and Friday until 4:00 AM, open 24 hours on Friday and Saturday, and from 4:00 AM to 1:00 AM on Sunday.

When is the drive-thru at this McDonald's location open?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Wednesday, extends to 4:00 AM on Thursday, runs 24 hours on Friday and Saturday, and is open from 4:00 AM to 1:00 AM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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