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McDonald's

3.4
(3,245 reviews)

Business Details

3501 W Van Buren St, Phoenix, AZ
85009, United States
(602) 272-5723
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3501 W Van Buren St, Phoenix, AZ
85009, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3501 W Van Buren St in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
3,245 reviews
5 stars
1,248
4 stars
548
3 stars
514
2 stars
234
1 star
701
  • LT
    Lori Tasker
    Oct 7, 2026
    1.0
    The lack of courtesy and customer service is beyond disgusting. That's all that can be said. I see from other comments that it was the same short pregnant Latina manager who others have had problems with. It's bad enough when it's the employees, but "management" should know better.
  • JG
    Jessie G
    Oct 5, 2026
    1.0
    TODAY I ORDERED A MCMUFFIN MEAL AND AN ICED COFFEE. THEY CHARGED ME FOR AN EXTRA COFFEE, THEY DIDN'T GIVE ME A HASH BROWN, AND ALSO PUT SUGAR IN MY COFFEE WHICH I TOLD THEM I JUST WANTED IT BLANK AND BLACK
  • HL
    Hao Ly
    Sep 24, 2026
    1.0
    Really long wait in line and people kept cutting. I was never greeted or acknowledged by any of the staffers. Poor service overall
  • AJ
    Alisha Jones
    Sep 14, 2026
    1.0
    Went to the drive-through late to get dinner for the kids after a long day of housework came home to find missing food and moldy sweet tea so not loving it called the discuss the situation with the manager, especially because the Sweet tea is molded which is a big situation for everybody not just me but was treated with disrespect by a female manager, who actually hung up the phone on me. I called back and talked to Leah and she said call back between the hours of eight and two to speak to a district manager all because I didn’t want to do a 35 minute round-trip with five kids $40 order bad service bad food. McDonald’s is sure not like it was in the 90s. not to mention, we were in line for 25 minutes and still got limp fries
  • ML
    Miriah Lujan
    Sep 10, 2026
    1.0
    I most definitely would not recommend this location. I have given a chance after chance trying to be optimistic that things might change but either way whether you place an order on the app or you go in to the drive-through or go in person they seem to be very unorganized both times I went. I placed mobile orders and I was stuck in the drive-through for over 10 minutes waiting for them to just get the code for me. I tried to get someone with attention twice and both times I was told wait a minute and then I could hear the car next to me getting their order taken when they were not even before me nor they didn’t have a mobile order placed so I definitely think they should do something different as far as management it is so unorganized and horrible Customer Service and the food seems to never be fresh

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3501 W Van Buren St, Phoenix?

McDonald's at 3501 W Van Buren St, Phoenix is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 and can be ordered online through their delivery URL.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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