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McDonald's

3.7
(3,167 reviews)

Business Details

1905 W Northern Ave, Phoenix, AZ
85021, United States
(602) 995-2650
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1905 W Northern Ave, Phoenix, AZ
85021, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1905 W Northern Ave in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
3,167 reviews
5 stars
1,317
4 stars
585
3 stars
571
2 stars
230
1 star
464
  • DM
    Denver Martin
    Aug 21, 2026
    5.0
    Grabbed a takeout here for dinner and got a Quarter Pounder with Cheese, fries and a Coke. Everything was packed properly and the food was still warm when I got home. The burger was filling and had a good amount of flavor, while the fries were fresh and crisp too. The staff were nice and got my order ready quickly so I must say a solid service!
  • HS
    Heba Soliman
    Aug 14, 2026
    1.0
    Today I had a very disappointing experience at this McDonald’s location\. I waited in a long line, and when I received my order, several items were missing and there were also mistakes in the order\. I went back to the window and explained the problem to the employee\. She called the manager, but instead of listening to my concern and helping me, the manager closed the window in my face and kept telling me to check the bags, even though I was explaining that the order was incorrect and items were missing\. I understand that mistakes can happen, but the way the manager handled the situation was very disrespectful and unprofessional\. I expected better customer service and simply wanted my order corrected\. I hope management takes this feedback seriously and addresses the way customers are treated at this location\.
  • JA
    Jennifer Agustiniano
    Aug 7, 2026
    1.0
    Absolutely terrible experience. I went through the drive-thru around 12:15 a.m. and ordered a frappe. After waiting and getting to the window, I was told the frappe machine was being cleaned. If the machine was unavailable, why was I even allowed to order it? This is supposed to be a 24-hour McDonald’s, yet there seems to be zero communication between the employee taking orders and the employees making them. It’s frustrating to wait in line only to be told at the window that what you ordered can’t be made. To make things worse, the employee helping me was rude and acted like the inconvenience was somehow my fault instead of apologizing or handling the situation professionally. A simple “I’m sorry, our machine is down for cleaning” when I placed my order would have saved everyone’s time. This location seriously needs better communication and much better customer service. Based on this experience, I won’t be coming back anytime soon.
  • VC
    Van Ceu
    Aug 1, 2026
    2.0
    McDonald workers were just chatting among each other and there was this guy talking to a specific female worker as if they were dating which took up most of me and other customers time. Instead of working on the orders they were just chatting and they even got one of my drinks wrong and tastes very bland as of right now.
  • GG
    GreenTachikoma
    Jul 24, 2026
    1.0
    This is the first time I've been in a McDonald's that has all of their drink stuff shut down intentionally so people cannot serve themselves for refills and every time you want to get a drink or a refill you have to go to the counter wait for someone to notice that you're there and ask them to fill your cup up over and over again and with it being 114° right now at 2:35 on the 24th I find that ridiculous and the service is ridiculous I think I said it there counter for a good 10 minutes before someone said hey do you need anything I will definitely never be coming back to this particular McDonald's because this is ridiculous how are you supposed to enjoy your meal when you have to take 10 minutes out of your meal every time you want to get a drink probably wouldn't be too bad if the service was a little better and someone was like hey what you need right away but instead it was everyone ignoring the front counter and then when the employee did come to see what I needed I asked about their drink fountains and iced tea not working or not being out there where they're supposed to be he got snippy at me saying that it's not their fault when yes it is your fault when the drinks are not out there where they're supposed to be you should not penalize the many for the actions of the few that don't pay for their drinks call the police have them charged and their food was mediocre I think it's the first time I've gotten a hot and spicy that was actually cold

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