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McDonald's

3.7
(3138 reviews)

Business Details

1905 W Northern Ave, Phoenix, AZ
85021, United States
(602) 995-2650
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1905 W Northern Ave, Phoenix, AZ
85021, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Reviews

3.7
3,138 reviews
5 stars
1,304
4 stars
583
3 stars
574
2 stars
225
1 star
452
  • AC
    Amber Cortez
    6 days ago
    1.0
    Customer service was trash. Drive through says they close at 2am by 8:54pm the cones were put up . Only took two cars ahead of me and said they weren’t taking any more orders . there is a large gap between 8:54 pm and 2am .
  • SA
    Sheff Ashton
    May 2, 2026
    2.0
    Normally, this spot holds its own. Food comes out hot, and there are some genuinely solid employees—professional, patient, and empathetic in a corner that clearly sees more than its fair share of chaos. That said, expect a wait. It’s almost guaranteed. But the experience isn’t consistent. My order was simple: caramel frappe, vanilla cone. Ordered smoothly at the kiosk. Then came the cashier. We make eye contact. She just stares—silent, like we’re in some kind of standoff. I step in, assuming that’s my cue: “Can I pay with EBT?” Her: “You can pay at the kiosk behind you.” Me: “I have EBT.” Nothing. Just air. Thirty seconds later, another employee rushes up: “Sir, was that two pies?” “No.” “Are you sure it wasn’t two pies?” “Not me.” Cashier cuts in: “She wasn’t talking to you, so I don’t know why you’re answering.” That set the tone. Needlessly confrontational, cold, and oddly territorial over basic interaction. I brush it off, place my ticket on the counter—she snaps at me to remove it. Like I’ve broken some sacred rule no one mentioned. By the end, I’m not just annoyed—I’m made to feel like a problem. Like I’m stupid. Like I don’t belong there. Look, everyone has bad days. I’ve worked retail. I get it. But there’s a difference between being overwhelmed and making someone feel small on purpose. This place has good people. It also has the opposite—unnecessary arguments over refills, poor communication (“we don’t have ice cream… want something else?” after the fact), and part-timers who treat basic service like a burden. If you go, you might get the good side of this place. Just hope you don’t get her.
  • JW
    Jay Wrang
    May 1, 2026
    1.0
    This place is despicable!! Downright disgusting and ignorant employees !! do not spend your money here !! I put in my order and paid $8 dollars in CASH waited for my order for 20 minutes and nothing so I went back up to the cashier and asked for my order and the lady said I never paid for it and got the manager and told the manager the same thing I wanted to tear that place inside out but going to jail isn’t worth it that lady put my $8 dollars in her pocket she is a charlatan!! I will never come back here again
  • BL
    Brandi Luckett
    Apr 24, 2026
    1.0
    Got ignorant workers here that got my whole order wrong. Just slow and incompetant and the manager was no help. I'm never going to this location again!
  • AL
    Alex Lopez
    Apr 19, 2026
    1.0
    I've no clue on why!!!! But it send they always forget food from my order I always order from this location for my kids on my way home from work and it seems to be correct. . . . . . Like really. So please check your orders.

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