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McDonald's

3.0
(3,242 reviews)

Business Details

125 N 24th St, Phoenix, AZ
85034, United States
(602) 231-0924
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 N 24th St, Phoenix, AZ
85034, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 125 N 24th St in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
3,242 reviews
5 stars
974
4 stars
479
3 stars
495
2 stars
280
1 star
1,014
  • EC
    eric cadette
    Sep 25, 2026
    1.0
    I placed my order through the mobile app, which was a steak and egg mcgriddle, a has brown and a large coffee. when i opened my coffee to put milk in it, at the bottom was a large amount of coffee grinds, not sure if this was on purpose or not but they should be shut down for this mess.
  • JJ
    J
    Sep 25, 2026
    4.0
    The night time drive thru manager is so efficient and attentive. She's good at her job! I used to not come because I thought I'd wait a long time in line but I've been having pleasant experiences lately!
  • TE
    Tip Eban
    Sep 20, 2026
    1.0
    This McDonald's is telling people that the bathrooms have no running water so that they would not have to clean it. Then someone started that the water is only shut off in the bathrooms. There is no way I would eat in a location with no running water. Nor world I done in a restroom where I can't even wash my hands. I quick exited without getting food.
  • JM
    Jesus Mata
    Sep 19, 2026
    1.0
    DONT COME HERE THEY DONT GIVE U SAUCE FOR THEM DRY ASS NUGGETS THEY MAKE. We’ve gone multiple times and they never give us ranch when we pay for it and ask for it. They also have that new dumb ass policy where it’s 4 & 6 pc is 1 sauce and 40 pc is 6 sauce? 20 pc is 3 sauces??? TF and the workers won’t even give you the sauces you paid for. Go to the other mcdonalds it’s better. Gave us barbecue we didn’t ask for barbecue… If you don’t have the sauces we want then say it!
  • BE
    Brook Evert
    Sep 16, 2026
    1.0
    I am extremely disappointed with the experience my boyfriend and I had at this McDonald’s last night. We went through the drive-through and waited approximately 10 minutes before anyone even came onto the speaker, despite the restaurant not being busy. After finally ordering, we received our food and quickly realized that the fries/food tasted completely stale and were clearly not fresh. My boyfriend asked the employee at the drive-through window if we could please get our money back and said we would return the food. The employee asked why, and my boyfriend responded that the food “tasted like ass.” While that wording obviously wasn’t the most polite choice, the employee could have simply processed the refund and moved on. Instead, after taking the food and giving us our money back, she said, “I have a question for you and your girlfriend: how do you guys know what ass tastes like?” She then laughed. My boyfriend and I were completely stunned and didn’t even know what to say. We were not threatening her, yelling at her, or making inappropriate comments toward her. We had a legitimate issue with the food and were simply asking for a refund. What made the situation even worse was another employee asking, “Are they mad?” while the employee at the window continued laughing about the situation. This was incredibly unprofessional and completely unnecessary. Customers should not have to deal with employees making inappropriate comments toward them simply because they complained about the quality of their food. The entire situation could have been handled professionally in less than a minute: acknowledge the complaint, refund the customer, and move on. Instead, the employees chose to make an already disappointing experience uncomfortable and humiliating. I have contacted management/corporate because I believe this needs to be addressed. I would like the employees involved to be spoken to about appropriate customer service and for management to take steps to ensure customers aren’t treated this way in the future. This isn’t about getting free food or trying to cause a scene. It’s about basic professionalism and respect. We left feeling completely shocked that employees would think speaking to paying customers this way was acceptable. this McDonald’s already has a three star review which is very terrible. I know most managers in the food industry. Don’t take complaints like this serious and I just hope that this is one that is taken serious. I’ve called this McDonald’s four times to try and talk to a manager and got no answer. Do not go here. I will not be returning to this McDonald’s or any McDonald’s for this matter. I will be not only writing this complaint in a review. I will be also sending a call over to corporate about this. This type of behavior from employees should never ever be acceptable and they should be held accountable for this to the appropriate standards.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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