Location.com logo
Brand Certified

McDonald's

3.0
(3,229 reviews)

Business Details

125 N 24th St, Phoenix, AZ
85034, United States
(602) 231-0924
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 N 24th St, Phoenix, AZ
85034, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 125 N 24th St in Phoenix, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
3,229 reviews
5 stars
968
4 stars
477
3 stars
495
2 stars
281
1 star
1,008
  • AO
    aaron oakleaf
    3 days ago
    1.0
    Another terrible day as usual , didn't expect it to happen with a manager on duty . Came in and ordered a single frape . Then waited ten minutes as they made the drink then set it on the metal area and it sat their till it was melting and wet , then when they finnaly came to the front after calling and trying to get them . They tried to hand me the drink . Since I bought it with points , I can't get a refund . It was a absolute waste of my time and points that I spent my money to get . And then when I simply explained it and told them to throw it away . They looked at me as if I was stupid and did not throw the drink away . I said multiple times to toss it . Terrible terrible terrible
  • JC
    jason cigala
    5 days ago
    1.0
    Freshness is everything in the food game. You can have amazing customer service and a clean store but if your food quality is poor none of that matters, does it? Tonight I experienced just that. Poor quality food being served probably well past its serve time. I know many may say this but I am going to. I used to work for the restaurant group. I was a leader. I know this food could have been made so so much better than how I got it! The fries were cold soggy and limp, my spicy chicken sandwich was very cold and the lettuce was all limp and soggy the bun looked as if it had been passed between three other bags and placed back on the heat shut and my nuggets were cold and had that wet middle from having set to long and been past their time to use as well it was all bad. Do you know customers come to McDonald’s for money value and meal that is at best sometimes decent?? This was unacceptable please do better. What does it matter to you to waste some food, I’d rather not get a customer sick! Serving old food causes may issues not to understate the quality, texture, appearance and taste. This again was all bad! The value is in getting hot, safe food fast for good dollar. Tonight you and your team failed miserably. This is ok. Make sure you are rotating and wasting your food when you need to. Cook less more often if need be. Do not serve old food. Inventory it and waste. You have a program for that in place. Everything I ate tonight had a horrible taste and smell to it. Disgusting. 🤮
  • JV
    Joe Vega
    Aug 23, 2026
    1.0
    Please don’t go here ordered breakfast at 10:09 got to the McDonald at 10:15 waiting 20 min at pick up counter when they finally checked for my order the cashier said the manager said we stop serving at 11it was about 10:35/45 but I been waiting since 10:15 the supervisor completely ignored me when I was asking for her to either swap it out or cancel since the app said it was being repaired and I couldn’t cancel order multiple people had order issues and also been waiting the poor cashier gave up and just went to the back since the supervisor refused to speak to any one completely horrible customer service by her part
  • SW
    Shanice Williams
    Aug 14, 2026
    1.0
    The employees here are very unprofessional and mean! No customer service. To add to that I called five times at different times and no one picked up the phone. My wallet was stolen at this location and couldn’t talk to someone because they wouldn’t answer. The fries there taste as if they never change the oil that they fry the fries in. They only care to please the drive thru and if you go inside they will ignore you. This was my 1st time going there and will never go again
  • BM
    Briana Mendoza
    Aug 13, 2026
    1.0
    I went through the drive-through this morning to get my kids food before taking them to school. I go about twice a week Always ordering the same Meal three sausage, egg and cheese McMuffins, one sausage, egg, and cheese Mc griddle and one hash brown they take my order in the drive-through. I go to the first window and I pay with my card then I go to the second window as I’m waiting for my food. The guy tries to give me a different order. I told him that’s not my order then he tries to give me another order. I told him that’s not my order. I repeated my order to him. And I had a bunch of receipts in the car and I gave him the receipt, but did not notice that it was from two days ago. He tells me to park in the front that they’re preparing my food. I go park in the front the manager Alejandra comes out with an attitude, tells me that the receipt was From two days ago, I told her hold on I gave you the wrong receipt. I have it here. I come here often. She begins to tell me that she’s not going to give me nothing because I gave her a wrong receipt and I told her I have the transaction on my phone just hold on. I have the receipt here. She says that she’s not gonna give me my food instead of being patient. I told her the girl in the back knows that I come here all the time she can confirm that I paid plus I have the confirmation on my phone that I paid just give me a second and I will show you the receipt. She rose her eyes and goes back inside and tells me that she’s not going to give me anything a second later I got the receipt I go back inside and I said this is my receipt. She begins to ignore me. The other employees are looking at her not knowing why she’s ignoring me and I told her three times. I have my receipt here and she begins to ignore me until another manager came up, saw my receipt, and my food was sitting there in the drive-through waiting for them to hand it out. They just never gave it to me. The food was already prepared inside the bag the manager that helped me Told me that she was sorry that people come stealing food here all the time That they deleted the order on the screen before I got to the window so their time wouldn’t go up that’s why they didn’t see my order there. Mine knew there was hardly any cars there when I got my order taken, so I don’t know what’s the big confusion my order was sitting there. My kids were late to school because of this. It’s not my fault that they try to keep up with the times under screen and they delete orders before handing it to the customer and for a manager to have a disgusting attitude and ignore the customer when all I’m doing is showing you the receipt is disgusting. She should not be a manager obviously she’s miserable in her job ! Alejandro is a bad manager and not good with customer service .

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: