Savor your go-to handcrafted cocktail or discover a new favorite in the plush surrounds of the Lobby Bar, an intimate yet lively scene where the vibe is always on point. With sophisticated music featuring jazz trios and artist-in-residence nights every weekend, you’ll feel the palpable sense that this is the place to be at our luxury Phoenix hotel.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.