The food is great, but the lady working the register has a bad attitude. She does not smile, is rude to customers, and makes faces at people. It seems like she just does not care. I have been here twice, and both times it was the same experience. This will be my last time.
SM
Shannon Martinez
Apr 27, 2026
5.0
Ordered online, status of food is given and was ready for pick up at the time I selected, no wait.
CF
Carlton Fearon
Apr 26, 2026
1.0
The food here is good, which makes this even more frustrating to write. The service has always been an issue, but today was completely unacceptable. I have been going to this place since before they changed ownership and the service seems to be getting worse, which I didn’t think was possible.
I called in an order ahead of time, and my wife still had to wait close to an hour to pick it up. When she asked about it, the woman behind the counter was rude and dismissive instead of helpful. There was no sense of urgency or accountability.
I understand that Jamaican restaurants can sometimes run a bit slower, and I’ve been willing to overlook that in the past, but this is on another level. At some point, consistently poor service and disrespectful treatment outweigh even great food.
After multiple bad experiences, this place has lost my business.
BR
BERNIECE RUSSELLE
Apr 20, 2026
1.0
Food was delicious however hostess wore very short shorts showing all of her butt which was very offensive and I and my entourage will not eat there ever again, but instead will only order pickup
SP
Sonja Pherigo
Apr 15, 2026
5.0
It was really good! We got the jerk chicken with rice. Regular, which was just right on the spice for me. Flavor was yum & I liked the rice too. The jerk sauce was good & a little different than most we have had. Slightly sweet &more of a gravy than BBQ sauce. We liked it. Was a little disappointed in the amount of chicken for a half chicken but was still filling with rice & side.
The festival side was good. Loved how crispy the outside was. Our dog would not stop begging from the time we put it on the coffee table. Don't think he has ever begged so much!
What are the regular business hours for Island Grill AZ?
Island Grill AZ is open Monday through Saturday from 11:00 AM to 8:00 PM and is closed on Sundays.
Does Island Grill AZ offer delivery services?
Yes, Island Grill AZ offers both in-store pickup and delivery services.
What are the hours for delivery service at Island Grill AZ?
Delivery is available Monday through Saturday from 11:00 AM to 7:30 PM and is not available on Sundays.
Can I order takeout from Island Grill AZ and when is it available?
Takeout is available Monday through Saturday from 11:00 AM to 7:30 PM, and the restaurant is closed on Sundays for takeout.
Where is Island Grill AZ located?
Island Grill AZ is located at 830 E Indian School Rd, Phoenix, AZ 85014, USA.
Where can I view Island Grill AZ's menu and place an order online?
You can view the menu and place an order online at https://islandgrillaz.com/menu.
What types of cuisine and dining options does Island Grill AZ offer?
Island Grill AZ is a Caribbean and Jamaican restaurant that also serves seafood, sandwiches, salads, soups, and chicken wings, operating as a bar & grill, family restaurant, and caterer.
Are there other Caribbean or Jamaican restaurants near Island Grill AZ?
Yes, nearby you can find Island Sensation Cuisine and Island Grill AZ itself, both offering Jamaican and Caribbean cuisine.
What nearby entertainment or service businesses can I visit around Island Grill AZ?
Nearby, you can visit the Academy of Ballroom Dance for dance lessons, Ace of Fades 2 for barber services and concerts, and Skin Candy Beauty for beauty salon services.
How can nearby businesses like the UPS Access Point or Texaco Station benefit me when visiting Island Grill AZ?
The UPS Access Point location offers convenient shipping services if you need to send packages, and Texaco Station Phoenix is nearby for fueling your vehicle while visiting Island Grill AZ.
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