Hearsay, situated in The Esplanade, is a hub for dining, cocktailing, socializing, working, and entertaining in Phoenix’s Biltmore neighborhood, just steps from the area’s hotels, luxury shopping, and premier offices. With menus that cater to every palate and a space that feels modern yet classic, Hearsay is the perfect setting for a work lunch, private dinner party, or happy hour with friends.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.